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Altoona Auto

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Altoona Auto Reviews (4)

Don't waste your money
In 2020 I bought a 2007 dodge caliber from them. The next day while out working if I hit a pothole the car was going all over the place. When I called them on Monday to tell them about the car being thrown all over the place and the high beams was lower than the low beams. Lisa was trying to say I called and said the car was great. Um nope wasn't me that called. So I took the car to get a oil change. At that time the guy couldn't get the oil plug out. Then he notice the sway bar was broke, a leak in the manifold. So I call and told them what was wrong. When I took the car to them I told them about the headlights. To where they tried to say it was the headlights itself. Wrong. I replaced the headlights. Still no change. So when I handed the car over for them to fix I told them about the sway bar, headlights, oil plug and manifold. Now this was all checked out within the first week of having the car. Plus when Lisa sold me the car she said it was a local owner. Lie! Carfax said the car was from New York. So after them having the car for a week. Oh let's not forget they won't give u a loaner. So lucky I was able to barrow my sons. So after them having the car for a week and half. All they did was put another bolt on the sway bar, which the mechanic said they knew there was a problem with it. And they fixed the lights. That's it nothing else. They never inspected the car before selling it. Cause if they would of they would of seen all the things wrong with it.. they would of seen it needed struts,, rear arm and bushings.. I even called the state about how the car was. They was gonna come look at it. But I needed my car for work. My job isn't one of those ones where u can get a ride with someone. I know for a fact they would of red flagged it. Then I would of been without a car.
So don't buy from them. They will tell you one lie after another. Piss poor place to deal with. I've NEVER had this much trouble with buying a car.

To whom this concern, Altoona auto was wheeling to fix her car and look at it but she said she wantedto take it somewhere else so I feel that was her choice and she decided to do that and I feel Altoonaauto should not have to make it right to give her money back at allAlso she was very nasty one day andnice the other daySo if there is anything else u need please feel free to contact us thank u, andAltoona auto sold her a safe car, Like I said she slander Altoona auto and charges are being filed andwith the video also charges are being filed

ON FRIDAY JUNE 23~ MR [redacted] BROUGHT IN USED TIRE TO ARE SHOP AT ALTOONAAUTO CENTER TO HAVE MOUNT AND BAL THEY WERE NOT NEWWE DID BRING TO HIS ATtENTIONTHAT THE liRE CHANGER GUY WAS NOT HERE AND MY OTHER MACH IS NOT THE TIRE CHANGER WEWOULD TRY IT AND HE SAID THAT NOT A PROBLEM AT ALL ALSO HE WAS TOLD THAT THE ONE TIRE WASA LITtLE CHUNK OUT OF IT, AND NOT GOOD SHAPE AND HE SAID JUST MOUNT IT ANY HOWAND FORHIM HELPING MOUNT THE TIRE WE DO NOT ALOUD CUSTOMER IN ARE SHOP AREAR WHAT SOEVER.AND THE TIRES WAS NOT MOUNTED INSIDE OUTMY GARAGE PEOPLE CALLED ME AND SAID HEWAS UP THERE MAKING A SEEN I TOLD THEM JUST DON’T CHARGE HIM AND LET HIM GO THAT WE WILLNEVER DO WORK FOR HIM AGAINTHEN MR [redacted] DID COME TO THE ALTOONA AUTO INCHECAME HERE AND SAID THEY WERE NEW TIRE AND THEY HAD THEM ON BACK WORLDS AND I ASK HIMTO SHOW ME AND HE SAID NO AND I SAID MY GUYS SAID THEY WERE NOT NEWTIRES AND HE SAID ITDON’T MATtER WHAT THEY WERE I WENT MY MONEY BACK AND I TOLD HIM THAT THE TIRE WAS LIKETHAT AND WE COULD NOT GIVE HIM THE MONEY BACK THAT WE DIDN’T CHARGE HIM FOR WHAT WEDID FOR HIM THAT WE WILL NO LONGER DO WORK FOR HIM, SO ALTOONA AUTO CENTER WILL NOT BEWILLING TO DO OR GIVE HIM MONEY BACK THEY WERE USED TIRES.THANK YOU,

In response to the response from Altoona Auto, I do not accept the response and believe her response to be in most placesI do ask that you pull the video that Lisa says you can have, I believe that if you pull the video you will find that we were polite up until the point that we went into her shop and she ignorantly came at me with accusing me of slandering her on FBthe post that was made on facebook, was simply asking if anybody else has ever dealt with them and what their opinion on the shop was, in which numerous people replied and said that they had bad experiences with the businessi had dropped the grandprix back off to lisa the day of may 1, at which time she informed me the guy who did the original brake job was no longer with them and that she couldnt speak for the work he didof course I was furious but let them finish the job anyways and then I had posted to fb to get other peoples thoughtsafter seeing so many people that had bad experiences with them, I decided not to take my vehicle back there and to take it to a shop who was going to do the work right - after making numerous complaints the work still wasnt done; even after inspecting itthey didnt do anything about the completely rusted out brakes and rotors or the bald front tires or the wheel bearing that I had told them I thought was the problem since the beginningon the nite of may 1, I was contacted by cell phone by one of Lisas employees who informed me that she was aware of the facebook post and she was livid and had planned to confront me when I came to get the caron may 2, they called me and told me the car was ready and I had gotten called into work and did not make it in to pick up the car, however the next morning I went in to get the car and her employee wouldnt give me any info other then he needed to call her when we got thereLisa then came directly at me and the first thing she said was "thanks for that post, we really appreciate you slandering us" in a very ignorant and sarcastic way; if you pull the video from the shopin which it isnt posted that they are voice recording me eithersince, shes making a big deal of that, in pennsylvania its legal to video record but not voice record unless theres no expectation of privacywhich means in the same case, I would not have violated her rights eitherany ways; if you pull the video you will see that Lisa is the one who began the confrontation that took placein the statement, she claims my daughter was with me at the shopwhen in fact my year old daughter was at schooli had my week old son with me also seen in the videoi can not say what happened when my wife went in there, I was not inside at the timeall I know is cops were called but they didnt feel anything other then not leaving was what was wrongin the video she is seen asking me to come back for the receipt or she could mail it, she claims she didnt have time to give me the receipthowever, later that nite the same employee who warned me of her confronting mecalled me again and met me off site with the receipt that lisa had filed away the day after I asked for it but then later crinkled up and threw in the trash can, so now I do have a copy of the receiptthe day lisa drove my car around with my year old in the back seat, she pumped the brakes numerous times before starting the car, which is why she couldnt feel itshe slammed the brakes on a few times very hard and yes, made a few turnsafter reliable looking over my vehicle they said the brake issue was coming from a sensor in the wheel bearing and the noise in the back was completely rusted brakes and rotors which should have been found during an inspection of a vehicle that should have never passedi am including the copy of the Facebook post because lisa claims I slandered her; when slander is considered as making statements to hurt someones reputationwhen all I did was ask for opinionslisa also said I claimed I paid over for brakes and never mentioned power steering which is also false, as you will see in the postand I will ask that lisa send in her video with VOICE recording so it can be PROVEN that it wasnt my "mouth" and me "saying bad words" to her that started the confrontation, that it was in factLISA who planned a confrontation but then got upset when I spoke up to heri also have filed with the district justice; as recommended by allegheny police department and have been in contact with [redacted] , lawyer for representation and also the district attorney to learn about the expectation of privacy and my rights, so I guess ill see you in court; since you cant do whats right

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Address: 6139 6th Ave, Altoona, Pennsylvania, United States, 16602

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