Altoona Family Child Care Center LLC

Tracy and Rachel [redacted] have an outstanding balance at our center in the amount of $1370.00It is our policy that we do not provide end of year statements to our families unless they are paid up to date It is in our policy book that they signedWe have also not had contact with these individuals since they left our facility I am not sure how they are contacting us for claims on 2/6/and 2/27/but this is untrue They are blocked on our email due to multiple harassing emails accusing us of actions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
Tracy ***

Tracy and Rachel [redacted] have an outstanding balance at our center in the amount of $1370.00It is our policy that we do not provide end of year statements to our families unless they are paid up to date.  It is in our policy book that they signed. We have also not had contact with these...

individuals since they left our facility.  I am not sure how they are contacting us for claims on 2/6/17 and 2/27/17 but this is untrue.  They are blocked on our email due to multiple harassing emails accusing us of false actions.