Alves Fence

WE CALLED ALVES FENCING TO GET A QUOTE ON A FENCING PROJECT IN OROVILLE, CA. THEY CAME OUT TO THE LOCATION, DID A QUOTE AFTER MEASURING AND SUCH. GAVE US THE QUOTE AND WE DECIDED TO GO AHEAD WITH THE PROJECT. SINCE THAT DAY, THEY HAVE MADE ON EXCUSE AFTER ANOTHER NOT TO SHOW UP TO DO THE FENCE. THE DAY WE AGREED TO DO IT, HE TOLD US THEY WOULD BE OUT HERE BY THE FOLLOWING WEEK TO START. I CALLED EVERY THURSDAY AFTER THAT FOR 6 WEEKS AND WAS TOLD MY PARTS WOULD BE IN THAT FRIDAY AND THEY WOULD START THE FOLLOWING WEEK. WAS TOLD THE SAME STORY FOR ABOUT 2 MONTHS. THEN WE GET A PHONE CALL FROM THE COMPANY, STATING THEY WOULD BE OUT HERE TO TALK TO US THAT DAY. SO WE WAITED AROUND AND NEVER SHOWED UP. SAME THING THE NEXT DAY. MY OVERALL REVIEW IS; TERRIBLE CUSTOMER SERVICE. TERRIBLE QUALITY. TERRIBLE WOKMANSHIP. WE STILL HAVE NOT HEARD FROM THEM AND ARE STILL FENCELESS. GUESS WE WILL HAVE TO CALL A DIFFERENT FENCE COMPANY. PRETTY SAD WHEN YOU TRY TO KEEP A LOCAL SMALL BUSINESS GOING AND THEY JUST ACT LIKE YOU DONT MATTER.