Always Available Junk Removal

Initial Business Response /* (1000, 5, 2015/09/25) */
Contact Name and Title: Robert [redacted]
Contact Phone: XXXXXXXXXX
Contact Email: [redacted]@comcast.net
Revdex.com, I personally called the patient to hear directly from her what happened. Patient is scheduled for an appointment. The patient and our...

office is working things out. I did let patient know that I would be having conversations with my staff how to better handle situation in future. Dr [redacted]
OFFER:
Initial Consumer Rebuttal /* (2000, 7, 2015/09/30) */
(The consumer indicated he/she ACCEPTED the response from the business.)
It was very much appreciated that my concerns were finally addressed. Dr [redacted] was very honest in acknowledging that his staff had erred and the quality of service had fallen well short, but he has said he will be working to make sure that the problems I had won't be repeated with patients.