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Arizona Video repaired up my Sony lcd TV after it had been at another TV shop that wanted an outrageous amount to repair it.Arizona Video repaired my TV in days for 1/of what the other repaired shop wanted to charge.I will recommend these guys to others,the experience was a good one

We repaired Mr[redacted] Panasonic plasma tv and we gave him a written day parts warranty and days labor warranty which he agreed upon when he first brought the tv in for repair.We repaired his TV using the same parts that we have repaired several dozen other models the same, or similar, to his with no problems and the parts supplier we use we have been using for the years we have been in business and have had no past problems with their parts.We give a day warranty because that is the warranty we get from our supplier,some repair facilities only give a or day warranty,however we have had the same warranty terms since we opened and have had few complaints or problems in over years of repairs.If Mr [redacted] TV had failed within the day parts warranty our parts supplier would have replaced the parts at no charge,but it was outside the warranty period and we even offered to give Mr[redacted] a discounted labor rate as a good faith gesture to help out the customer which is something we have done in the past and it has always be accepted and welcomed by other customers.Mr [redacted] comments about our shop "being dirty and operating on a shoe string budget" shows his childish,immature,nature and attitude as he has no idea what budget we operate by and our shop is cleaned and vacuumed weekly and we have been in business over years and we have outlasted ALL but a few shops in the entire state of Arizona,something that speaks for itself.We offered Mr [redacted] a discounted repair as good faith and to try and help the customer,he declined so there is nothing else we can do,if we wanted a longer warranty he should have purchased and new TV or found a repair facility that gives a longer warranty to which I don't know of any that gives longer warranties,some are shorter.If the Revdex.com needs any more information please feel free to contact us.Thank you, [redacted] ** -owner

I had Arizona Video Electronics repair my Samsung LCD tv and my Sony surround receiver and both were repaired fast and for a reasonable price,they also have repaired a TV for my father in law and he was happy with their service as well.I highly recommend these guys,great service and reasonable price

This customer was given a written warranty for parts and labor.The parts warranty is the warranty we,Arizona Video, get from our parts supplier so we give the customer the same warranty we get.We attempted to give the customer a discount on the labor because that's what we can do here,we have no control over the warranty of our parts supplier,however the customer declined the discount.At this point there is nothing else we can do for the customer,he has refused a good faith discount from us. Thank you.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.By the owner a response this guy has no clue of how to provide customer service and his numbers don't add up.He says I want something for nothing.  What I want for the $450.00 I paid him is a repair that lasts more than 3 weeks and 10 weeks.  Not to much to ask for in the real world.  The owner offered me $50.00 off of labor on what would be the third repair for the same problem in 5 months. He brags that he has been in business all these years and does all this business and he has an excellent Revdex.com rating.  If you break it down his Revdex.com rating is based on a sample size of ONE review.  He claims he repairs 300 plus units a month in a shop that is no bigger than my family room (this was a small video rental store at one time). If we take his repair numbers times two (one drop off and one pick-up) and divide it by the amount of days he is open (24) then he would have over twenty people on average in his shop every day.  I regrettably have been there six times and never saw another person other than the owner.  Doesn't add up!! Fore warned is fair warned.Regards,[redacted]

Arizona Video repaired up my Sony lcd TV after it had been at another TV shop that wanted an outrageous amount to repair it.Arizona Video repaired my TV in 2 days for 1/2 of what the other repaired shop wanted to charge.I will recommend these guys to others,the experience was a good one.

I took my LG plasma TV in for repair,I had had it at another so called repair shop and they said it would cost over $600 to repair it.Arizona Video checked it out and gave me a quote of $340 to repair it and I had them repair it and it works great once again.I found Arizona Video from a friend at work who has used them for several years and he told me they were great.I will use them from now on,very professional,fast,and reasonable repair costs.I would highly recommend this business.

I took my Pioneer plasma TV to Arizona Video after it went out and they diagnosed the problem and called me the same day I dropped it off.Arizona Video repaired my set for a lot less than I though it would cost and the price and service was great.I would recommend them and will use them in the future,very nice,knowledgeable,and professional business.

Arizona Video repaired up my Sony lcd TV after it had been at another TV shop that wanted an outrageous amount to repair it.Arizona Video repaired my TV in 2 days for 1/2 of what the other repaired shop wanted to charge.I will recommend these guys to others,the experience was a good one and Tim is very personable and knowledgeable.

We repaired Mr.[redacted] Panasonic plasma tv and we gave him a written 90 day parts warranty and 30 days labor warranty which he agreed upon when he first brought the tv in for repair.We repaired his TV using the same parts that we have repaired several dozen other models the same, or similar, to...

his with no problems and the parts supplier we use we have been using for the 31 years we have been in business and have had no past problems with their parts.We give a 90 day warranty because that is the warranty we get from our supplier,some repair facilities only give a 30 or 60 day warranty,however we have had the same warranty terms since we opened and have had few complaints or problems in over 31 years of repairs.If Mr. [redacted] TV had failed within the 90 day parts warranty our parts supplier would have replaced the parts at no charge,but it was outside the warranty period and we even offered to give Mr.[redacted] a discounted labor rate as a good faith gesture to help out the customer which is something we have done in the past and it has always be accepted and welcomed by other customers.Mr. [redacted] comments about our shop "being dirty and operating on a shoe string budget" shows his childish,immature,nature and attitude as he has no idea what budget we operate by and our shop is cleaned and vacuumed weekly and we have been in business over 31 years and we have outlasted ALL but a few shops in the entire state of Arizona,something that speaks for itself.We offered Mr. [redacted] a discounted repair as good faith and to try and help the customer,he declined so there is nothing else we can do,if we wanted a longer warranty he should have purchased and new TV or found a repair facility that gives a longer warranty to which I don't know of any that gives longer warranties,some are shorter.If the Revdex.com needs any more information please feel free to contact us.Thank you,[redacted] -owner