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Address: 2330 Ponce De Leon Blvd, Coral Gables, Florida, United States, 33134-5417
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Address: 2330 Ponce De Leon Blvd, Coral Gables, Florida, United States, 33134-5417
Phone: |
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Web: |
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E-mails: |
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Add contact information for Amadil
I'm being charged 50 a month for a service I never signed up for
I was charged in December and this month.
I want them to give me the money they took. Or at least stop lying to me and threatening me
Contact Name and Title: Videostripe.com
Contact Phone: XX X-XXX-XXX-XXXX
Contact Email: ***@videostripe.com
Dear Customer,
We cannot find anything registered under the e-mail ***.***0703@XXXXX or ***.d.***@XXXXX which you also provided to our agent on our livechat. P. Since you don't recognize the service and you do not recall registering at our website, the fastest way to find the subscription which is generating the mentioned charges is with the data of the charged card. If it is a credit card, we will need you to provide with with the last 4 digits and the expiry date of your credit card that has been charged.
If it's a Debit card, please provide us with the first 6 digits and the last 4 of your debit card.
As soon as we have found the subscription on our database, we will cancel it and we will be able to provide you with the data of the registration for you to investigate who registered an account using your card data.
You can provide us the requested data through Revdex.com or contacting our customer support team which is available 24/7 on the website https://videostripe.com/support. You can also call us to the number XX X-XXX-XXX-XXXX. Please make sure your phone operator allow calls to those numbers.
Looking forward to hearing from you in order to help you sorting out this issue.
Kind regards,
Videostripe Team.
After saying I want a free trial, 3 different 1 dollar or more charges made to my checking account. This is a scam or con. Not a trustworthy website.
Dear customer,
As stated on our Terms of Use, Videostripe may post one or multiple verification charges to your credit or debit card upon the registration. These charges are between 0.50 USD and 2.00 USD. This amount will be refunded automatically within few days.
If you have any further question, don´t hesitate to contact our customer support team at the website https://videostripe.com/support.
Kind regards,
VideoStripe Team.
Hello.
I subscribed for the free trial because it said it has no commitment. But got charged 4 times in a row. I did not use the site at all. Refund
Tried a free trial on 16.05.2017, after a week got refunded for a free trial. But I still got charger for 3 months. I didn't use the site at all for all these months.
Basically, they hope that you forget about the website.
I got charged in :
23.05.2017
23.06.2017
23.07.2017
And today on 22.08.2017
They said there are no commitments when registering and using your credit card number, but they still charge you.
Very unethical way to make money.
Please refund and save your reputation.
Just refund all the payments you took. 4 payments in total and it will be fine.
Dear customer,
I can see that you registered for the service Videostripe.com on 12-05-2017.
We offer a 7-day free trial period. If you cancel your account within the free trial period, you will not be charged for the service. If you do not cancel your account within one week your account will be extended to a monthly premium subscription at the cost of 39.99 EUR. This is stated on the registration page and further explained in our terms & conditions.
We would like to ask you why didn't you contact our ***? We are available 24/7 so you can reach us at any time at the website www.videostripe.com
As I can see on our systems, your refund was issued on the date 23-08-2017. Within 7 up to 10 business days is the usual time for you to see your money back on your statement. Please check the Bank statement of the card ending 9448. Could you kindly please *** this post as resolved once you have received your money back?
If You have any questions please, do not hesitate to contact us any time.
Kind regards,
*** Team
Complaint Response Date bumped because: Hurricane