Amantel

Complaint: [redacted] I am rejecting this response because: You should put measures in place , so that they don't indulge in such fraudulent activities Regards, [redacted] ***

Hello, Please check our expiry policy,it clearly states that phonecard expires after months from the date of purchase.We have also mentioned expiry policy in the email of order receiptThanks, Amantel.com

Hello, As per your complaint,auto recharge feature is enabled by customer or at customer's request.In your case,you had contacted customer service on MARCH 19th,they had disabled the auto recharge feature and they had refunded your recent transaction already.Previous transaction dated Aug
27/,cannot be refunded because it is more than days old.Please contact our support at ###-###-#### if you have any other questions.Thanks

Hello, Please check our expiry policy,it clearly states that phonecard expires after months from the date of purchase.We have also mentioned expiry policy in the email of order receipt. Thanks, Amantel.com

Complaint: ***
I am rejecting this response because: You should put measures in place , so that they don't indulge in such fraudulent activities
Regards,
*** ***

Hello,? As per your complaint,auto recharge feature is enabled by customer or at customer's request.In your case,you had contacted customer service on MARCH 19th,they had disabled the auto recharge feature and they had refunded your recent transaction already.Previous transaction dated Aug
27/,cannot be refunded because it is more than days old.Please contact our support at ###-###-#### if you have any other questions.Thanks

Complaint: [redacted]
I am rejecting this response because: You should put measures in place  , so that  they don't indulge in such fraudulent activities
Regards,
[redacted]

Hello, Please check our expiry policy,it clearly states that phonecard expires after 6 months from the date of purchase.We have also mentioned expiry policy in the email of order receipt. Thanks, Amantel.com