Amateur Sports Promotion USA

Hello- Looking into our computer system this has been taken care of back on 11-22-2017, and we do have a note stating he does not want to be contacted againI have attached that note alsoPlease let me know if you have any further questions [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me We do not wish to ever be contacted by this company ever again Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 7, 2015/07/23) */ The bill you received is for the previous owner and has now been voidedWe apologize for any inconvenience and your number has been removed form our files

Initial Business Response / [redacted] (1000, 11, 2015/11/24) */ In regards to this complaint I have emails back and forth with [redacted] , I informed her that I was in the accounts department and did not have access to the contracts but that I would let the manager know that email was on OctI then sent her another email on Octto inform her that I had sent out all copies of the calendar in which their ad was publicizedI have not heard anything since sending out the calendarsAs far as the manager contacting her I have no answer for that, I passed the message along Our office has taken their business out of our system and will send a refund in the amount of $in installmentsIf the customer will agree to this I can get the 1st installment check out in the mail today Thank you Sincerely, [redacted] XXX)XXX-XXXX Initial Consumer Rebuttal / [redacted] (2000, 13, 2015/11/25) */ (The consumer indicated he/she ACCEPTED the response from the business.) They did send the calendars as requested, however I haven't received any evidence that the money they are raising for these calendars benefits our school in any way, which is very sadThe refund we receive from ASP will be donated directly to the school

I am very sorry for the misunderstanding from our sales rep It is practice to always error on the side of the customer and give a full refund I will make sure to get with our billing department today and void the sale I apologize for inconvenience this has caused and hope you will consider sponsoring an ad in the future If you have any questions feel free to contact me direct at [redacted] .Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2015/11/19) */ Contact Name and Title: [redacted] - Accounts Rec Contact Phone: XXX)XXX-XXXX Contact Email: [redacted] @gmail.com I have no problem voiding the invoicePlease note this is the first time I am hearing of this situationI need a business name or invoice number in order to void the invoice in our system

As of today I am showing this business has no outstanding bills and in fact as she has stated she did pay the last one she owed with check number *** There has been some changes in our billing department and two new people have taken over, so hopefully she will not have anymore issues in the futurePlease let me know if you have any questions or concerns Sorry for any inconvenience

Initial Business Response /* (1000, 5, 2015/12/15) */
Contact Name and Title: *** ***/Accounts
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@gmail.com
I have emailed the consumer with copies of contracts and all invoices we have for themI have not gotten a response as of Dec
14,

Hello- Looking into our computer system this has been taken care of back on 11-22-2017, and we do have a note stating he does not want to be contacted again. I have attached that note also. Please let me know if you have any further questions.  [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  We do not wish to ever be contacted by this company ever again.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/11/19) */
Contact Name and Title: [redacted] - Accounts Rec.
Contact Phone: XXX)XXX-XXXX
Contact Email: [redacted]@gmail.com
I have no problem voiding the invoice. Please note this is the first time I am hearing of this situation. I need a business name or...

invoice number in order to void the invoice in our system.

Initial Business Response /* (1000, 11, 2015/11/24) */
In regards to this complaint I have emails back and forth with [redacted], I informed her that I was in the accounts department and did not have access to the contracts but that I would let the manager know that email was on Oct. 09. I then sent...

her another email on Oct. 12 to inform her that I had sent out all copies of the calendar in which their ad was publicized. I have not heard anything since sending out the calendars. As far as the manager contacting her I have no answer for that, I passed the message along.
Our office has taken their business out of our system and will send a refund in the amount of $1041.00 in 3 installments. If the customer will agree to this I can get the 1st installment check out in the mail today.
Thank you
Sincerely,
[redacted]
XXX)XXX-XXXX
Initial Consumer Rebuttal /* (2000, 13, 2015/11/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They did send the calendars as requested, however I haven't received any evidence that the money they are raising for these calendars benefits our school in any way, which is very sad. The refund we receive from ASP will be donated directly to the school.

Initial Business Response /* (1000, 7, 2015/07/23) */
The bill you received is for the previous owner and has now been voided. We apologize for any inconvenience and your number has been removed form our files.

Initial Business Response /* (1000, 10, 2015/11/23) */
This complaint involved [redacted] High School. The athletic director contacted us and all of his bills have been voided out. This should be resolved.

As of today I am showing this business has no outstanding bills and in fact as she has stated she did pay the last one she owed with check number [redacted].  There has been some changes in our billing department and two new people have taken over, so hopefully she will not have anymore issues...

in the future. Please let me know if you have any questions or concerns.  Sorry for any inconvenience.

I am very sorry for the misunderstanding from our sales rep.  It is normal practice to always error on the side of the customer and give a full refund.  I will make sure to get with our billing department today and void the sale.  I apologize for inconvenience this has caused and...

hope you will consider sponsoring an ad in the future.  If you have any questions feel free to contact me direct at [redacted].Sincerely,[redacted]

Initial Business Response /* (1000, 5, 2015/12/18) */
Invoice has been removed form our system
Initial Consumer Rebuttal /* (2000, 7, 2015/12/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)