Amazing Home Care

Comfort Inn has not reimburse or refund the things that were stolen from my room while a guest staying in their hotel Comfort Inn employee's negligence allowed strangers to enter my room without identification or my knowledge and my things were burglarize on 10/05/It has been over months and the hotel has not reimburse me for the lost and have failed to reassure me or return my phone calls to correct this matterI have made several attempts to speak to [redacted] the general manager there, but she has failed to give me any information that suggested this matter is handle properlyShe does not return phone calls regarding information she said she will get from the insurance companycomfort Inn has not been on top of what they promised, but instead just been avoiding my calls and giving me the run aroundMany of my important documentation were taken as well and this has caused me sever distressed and made things difficult for me since the incident while staying a

The management ignored us despite numerous and daily complaints and questions we directed at the front desk and through email directly to them We've been staying at the hotel for five days, and had nothing but issues each dayThe bath tubs drain was broken and the faucet didn't stay up during showers so it kept shutting off, the towel racks were broken, and the TV was brokenWe've had to call every day for them to fix the TV, and yet it still didn't work right each dayThey told us they weren't allowed to leave the remote in the room with us, because it was the only remote they had that worked on that brand of TV, and they needed it for the other rooms, so they'd have to come back every time we turned the TV off to reprogram itWe had to get our keys reprogrammed twice a day because the door lock was broken, which was extremely inconvenient as we were traveling with our newbornThe room had light bulbs that were burnt out, and they didn't replace those either, despite us talking

***,
I am contacting you regarding the above complaint numberThe person who lodged the complaint, *** ***, ** ** ***, was never a client or consumer of any kindPlease close the case, as there is nothing for us to respond about this
matter
Thank you,
***
*** * ***
*** *** ***
*** *** ***
*** ***
***

The management ignored us despite numerous and daily complaints and questions we directed at the front desk and through email directly to them
We've been staying at the hotel for five days, and had nothing but issues each dayThe bath tubs drain was broken and the faucet didn't stay up during showers so it kept shutting off, the towel racks were broken, and the TV was brokenWe've had to call every day for them to fix the TV, and yet it still didn't work right each dayThey told us they weren't allowed to leave the remote in the room with us, because it was the only remote they had that worked on that brand of TV, and they needed it for the other rooms, so they'd have to come back every time we turned the TV off to reprogram itWe had to get our keys reprogrammed twice a day because the door lock was broken, which was extremely inconvenient as we were traveling with our newbornThe room had light bulbs that were burnt out, and they didn't replace those either, despite us talking

Comfort Inn has not reimburse or refund the things that were stolen from my room while a guest staying in their hotel
Comfort Inn employee's negligence allowed strangers to enter my room without identification or my knowledge and my things were burglarize on 10/05/It has been over months and the hotel has not reimburse me for the lost and have failed to reassure me or return my phone calls to correct this matterI have made several attempts to speak to *** the general manager there, but she has failed to give me any information that suggested this matter is handle properlyShe does not return phone calls regarding information she said she will get from the insurance companycomfort Inn has not been on top of what they promised, but instead just been avoiding my calls and giving me the run aroundMany of my important documentation were taken as well and this has caused me sever distressed and made things difficult for me since the incident while staying a

Review: Due to their insistence that an internal error has gotten my number, this company has repeatedly called my cellphone. Even though my phone number is on the National Do Not Call registry, this business has failed to comply and consistently calls. I lost a business call today while trying to get the other line. After speaking with a [redacted] today he hung up on me. I see no resolution from the company so I am bringing it yours and others attention in hopes for a resolution.Desired Settlement: Please remove my number from your list so that I can go about my business day without interruptions.

Business

Response:

[redacted],

I am contacting you regarding the above complaint number. The person who lodged the complaint, [redacted], [redacted], was never a client or consumer of any kind. Please close the case, as there is nothing for us to respond about this matter.

Thank you,