Amazing Lash Studio: Temecula

Hi Miriam, Sorry for the late notice on this, I just checked the mail and saw both notices sent to Amazing Lash Studio Temecula In regards to the issue with Andrea Cruz, She came in and received a service by one of our licensed cosmetologist who has also gone through our hour in house trainingWhen the guest left she seemed rushed and didn't want to speak to the front desk in regards to her appointmentIt is protocol to always make sure everyone leaves happy with their serviceThe guest called back later in the day to say that she felt they were not applied to the way that she liked them We do not offer refunds but are always willing to fix anything that may not be satisfactory, and asked her to please come in so we could take care of the issueAt first she refused but then decided to come back on 8/to receive another full set complimentary She left satisfied after her second visit and seemed to not have any further issues Please let me know if you have any further questions in regards to this issue Thank you for your time, Have an Amazing Day! Ashley Ludwig

Hi Miriam,  Sorry for the late notice on this, I just checked the mail and saw both notices sent to Amazing Lash Studio Temecula.  In regards to the issue with Andrea Cruz, She came in and received a  service by one of our licensed cosmetologist who has also gone through our 80 hour...

in house training. When the guest left she seemed rushed and didn't want to speak to the front desk in regards to her appointment. It is protocol to always make sure everyone leaves happy with their service. The guest called back later in the day to say that she felt they were not applied to the way that she liked them.  We do not offer refunds but are always willing to fix anything that may not be satisfactory, and asked her to please come in so we could take care of the issue. At first she refused but then decided to come back on 8/24 to receive another full set complimentary.  She left satisfied after her second visit and seemed to not have any further issues.  Please let me know if you have any further questions in regards to this issue.  Thank you for your time,  Have an Amazing Day!   Ashley Ludwig