Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is entirely satisfactory to me.
Sincerely,
[redacted]
Upon learning of this billing issue from the 11/6 move project,We reviewed our billing and we chose to honor the amount of the estimate and made that refund on 12/6/17We left a VM and an email verifying so.If you have any questions please call me here at 303-515-2326.Sincerely, Lucas R[redacted] Sales...
Good afternoon [redacted], Thank you for reaching out as I never saw the complaint come in. We did move [redacted] last year. There was some damage to her office furniture. Our repair person worked on it as well as we settled on a $500 cash payout as she chose our transit damage protection policy which...
for $50 we cover the cost of repair or replacement up to $500. Please let me know what other information I can provide to help resolve this complaint. Thanks [redacted]
Hi [redacted], This was forwarded to me. I am one of the owner of the company.I’m sorry that we missed it. I have personally reached out to this customer and have been handling all of her issues that she had during the move. We have one item left to take care of that that is scheduled for...
Tuesday morning.I have reached out to her again to make sure that there is nothing else we can do for her. So after Tuesday we should have everything resolved. Please let me know if I can provide any additional information to you. Sincerely,[redacted]
Complaint: [redacted]
I am rejecting this response because:There was damage to the home I moved out of. Repeated attempts to have this repaired, over 9 months, were unsuccessful.this company repeatedly assured it would be corrected, promised to provide updates and failed to do either.They are unprofessional, careless and unconcerned about customer satisfaction. The fact they don't know the extent if damages incurred during my move says it all.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is entirely satisfactory to me.
Sincerely,
[redacted]
Upon learning of this billing issue from the 11/6 move project,We reviewed our billing and we chose to honor the amount of the estimate and made that refund on 12/6/17We left a VM and an email verifying so.If you have any questions please call me here at 303-515-2326.Sincerely, Lucas R[redacted] Sales...
Manager Amazing Moves
Good afternoon [redacted], Thank you for reaching out as I never saw the complaint come in. We did move [redacted] last year. There was some damage to her office furniture. Our repair person worked on it as well as we settled on a $500 cash payout as she chose our transit damage protection policy which...
for $50 we cover the cost of repair or replacement up to $500. Please let me know what other information I can provide to help resolve this complaint. Thanks [redacted]
Hi [redacted], This was forwarded to me. I am one of the owner of the company.I’m sorry that we missed it. I have personally reached out to this customer and have been handling all of her issues that she had during the move. We have one item left to take care of that that is scheduled for...
Tuesday morning.I have reached out to her again to make sure that there is nothing else we can do for her. So after Tuesday we should have everything resolved. Please let me know if I can provide any additional information to you. Sincerely,[redacted]
Complaint: [redacted]
I am rejecting this response because:There was damage to the home I moved out of. Repeated attempts to have this repaired, over 9 months, were unsuccessful.this company repeatedly assured it would be corrected, promised to provide updates and failed to do either.They are unprofessional, careless and unconcerned about customer satisfaction. The fact they don't know the extent if damages incurred during my move says it all.
Sincerely,
[redacted]