Amazing.com

Complaint: [redacted] I am rejecting this response because: This company never give anyone the proper time to review the product and make a dissension with in the day'sThey wait to let you get access to each step in there process and by that time it is to late and they have you locked in and you can't get outWhen I first called them to cancel they said they would have someone help me with my course, I did not have the money to continue and tried to cancel because this was not for meAnd even-thought I tried to cancel they kept pushing me to pay them with paymentsI refuse to pay a company that does not let you have the full program with in days so I can evaluate it, if you don't like it you should get a refund but this company only releases the program on a weekly time schedulebuy the time you get through the first three parts of a part course the days are gone therefore I would like my Money backThis is not about Amazon at all! This is about a company that does not honor there warranty because of the way the release their programThe whole program should be sent to everyone within the days so people can make an educated decision on whether to keep going or receive your money back I would like this resolved by them returning my money Regards, [redacted] ***

Hello, Thank you for contacting Amazing.com member support Your question is important to us, and we will be in touch shortly

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: there was no valid response from the companyThis was only an automated response which is nonsense because there has been plenty of time to review my complaintI am requesting they issue back to me, the $1,that was myseriously taken from my account, but they say they no record of Regards, [redacted]

Customer purchased course on 10/24/Made first 3payments on time with no problems4th payment failed in JanuaryCustomer wascontacted about failed payment, but customer never made payment so account wasdeactivated as is clearly communicated in our T&CsCustomer didn't contactus back until 3/16/informing us that he had an illness that drained finances.Was offered payment alternative payment plan and he said he would call usback to make paymentCustomer never made another paymentCustomer came back 4months later on 7/20/stating, “Your company is a fraud and now your peopleare steeling (sic) my listing on amazonI want all my money back now, I have alayer (sic) and he is starting the investigation against youYou have beentold of this months ago with no response other than, you want me to give youmore money! This is Scam all the wayrefund me and I will stop my layer (sic) ifnot see you in court and I will make sure the entire internet knows (sic) aboutyour scam." Customer was informed that their listing was hijacked byanother seller on AmazonThis is completely separate from our company and wedo not even run Amazon accounts as a companyWe have no affiliation withAmazon, other than teaching how to sell on AmazonThis is an issue they wouldneed to contact Amazon support for assistanceHe admitted he had no proof wewere to blame was merely assumingIn regards to the complaint that the customerdid not get the full course before the Guarantee period endedThis is fullydisclosed in all our information upfrontThe course the customer purchased isan eight week courseIt is designed to be completed over an eight week periodof time so that our students get fully prepared and enabled to start and runtheir own Amazon businessThe 30-day refund period allows customers to getfully involved in the course and evaluate if this is for themIf it is not,they are welcome to refund with no penaltiesWe try very hard to work with allof our members to assist them in their successThis is precisely why we weremore than will to accommodate this customer with payment plans to help them getback on track with finishing the course and opening and running their ownsuccessful Amazon businessWhen a customer does not fulfill their paymentobligations, we have no option but to suspend their account and access untilthey are brought current

Hi [redacted] ,Thank you for contacting usWe resolved this issue and issued a refund Best wishes, [redacted] ***Amazing Customer Success Team

I apologize for this confusion This member signed up for Social Secrets on April 7, and was given a sign up bonus for credits to 99Design The email and landing page sent to the member had a disclaimer, which was an agreement between Amazing.com and 99Design, stating this:*The $credit in your account can be used for any of the products or services available on 99designsThese credits will expire months from the date you enrolled in Social Secrets*The member contacted us on January 27, requesting the credits that they had with 99Design wanting to now use them We explained that they were no longer available, due to have expired months after they signed up but they insisted that was not correct After talking with 99Designs, we will be happy to reinstate the credits with them for the member to use.Tell us why here

Customer purchased course on 10/24/Made first 3payments on time with no problems4th payment failed in JanuaryCustomer wascontacted about failed payment, but customer never made payment so account wasdeactivated as is clearly communicated in our T&CsCustomer didn't
contactus back until 3/16/informing us that he had an illness that drained finances.Was offered payment alternative payment plan and he said he would call usback to make paymentCustomer never made another paymentCustomer came back 4months later on 7/20/stating, “Your company is a fraud and now your peopleare steeling (sic) my listing on amazonI want all my money back now, I have alayer (sic) and he is starting the investigation against youYou have beentold of this months ago with no response other than, you want me to give youmore money! This is Scam all the wayrefund me and I will stop my layer (sic) ifnot see you in court and I will make sure the entire internet knows (sic) aboutyour scam." Customer was informed that their listing was hijacked byanother seller on AmazonThis is completely separate from our company and wedo not even run Amazon accounts as a companyWe have no affiliation withAmazon, other than teaching how to sell on AmazonThis is an issue they wouldneed to contact Amazon support for assistanceHe admitted he had no proof wewere to blame was merely assumingIn regards to the complaint that the customerdid not get the full course before the Guarantee period endedThis is fullydisclosed in all our information upfrontThe course the customer purchased isan eight week courseIt is designed to be completed over an eight week periodof time so that our students get fully prepared and enabled to start and runtheir own Amazon businessThe 30-day refund period allows customers to getfully involved in the course and evaluate if this is for themIf it is not,they are welcome to refund with no penaltiesWe try very hard to work with allof our members to assist them in their successThis is precisely why we weremore than will to accommodate this customer with payment plans to help them getback on track with finishing the course and opening and running their ownsuccessful Amazon businessWhen a customer does not fulfill their paymentobligations, we have no option but to suspend their account and access untilthey are brought current

I don't recommend this serviceSome out dated videos, some had poor quality and THEY DON'T DO REFUNDSPros? Some good videos but not many, so don't expect a huge libraryThe format is easy to navigateHowever, refund policies are the measuring stick of integrity for any company for meThey did offer me a month free trial for a one time payment of $but the videos for authors they quickly added had fuzzy lettering and were outdatedThe lesson instructor was referencing an Amazon Associates menu from an older version....???...so, what am I getting here? Anyway, I would have walked away quietly but they refused refunding my $39......AMAZING!

Complaint: ***
I am rejecting this response because: That was just the automated system that you receive back from the company while they review the info submitted to them
Regards,
*** ***

Hello, Thank you for contacting Amazing.com member support. 
font-family: Helvetica, sans-serif;"> Your question is important to us, and we will be in touch shortly.

Complaint: [redacted]
I am rejecting this response because: there was no valid response from the company. This was only an automated response which is nonsense because there has been plenty of time to review my complaint. I am requesting they issue back to me, the $1,497.00 that was myseriously taken from my account, but they say they no record of. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: This company never give anyone the proper time to review the product and make a dissension with in the 30 day's. They wait to let you get access to each step in there process and by that time it is to late and they have you locked in and you can't get out. When I first called them to cancel they said they would have someone help me with my course, I did not have the money to continue and tried to cancel because this was not for me. And even-thought I tried to cancel they kept pushing me to pay them with payments. I refuse to pay a company that does not let you have the full program with in 30 days so I can evaluate it, if you don't like it you should get a refund but this company only releases the program on a weekly time schedule. buy the time you get through the first three parts of a 7 part course the 30 days are gone.  therefore I would like my Money back. This is not about Amazon at all! This is about a company that does not honor there warranty because of the way the release their program. The whole program should be sent to everyone within the 30 days so people can make an educated decision on whether to keep going or receive your money back . I would like this resolved by them returning my money.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]