I did indeed return the phone call to the husbandHe informed me that his wife was not satisfied with the carpet cleaningasked if there were any particular areas she was not satisfied with? He told me he was “satisfied with the carpet cleaning” and "considering how heavily soiled and filthy the
carpet was initially that we had done an excellent job"This was also collaborated with the Technician that actually cleaned the carpetThe customer must have some substance to her dissatisfactionWe will continue to reservice areas for the customer when they are not satisfied,Tim K.General Manager
I did indeed return the phone call to the husbandHe informed me that his wife was not satisfied with the carpet cleaningasked if there were any particular areas she was not satisfied with? He told me he was “satisfied with the carpet cleaning” and "considering how heavily soiled and filthy the
carpet was initially that we had done an excellent job"This was also collaborated with the Technician that actually cleaned the carpetThe customer must have some substance to her dissatisfactionWe will continue to reservice areas for the customer when they are not satisfied,Tim K.General Manager