Our company has been in contact with Mr [redacted] multiple timesMA had an extremely harsh winter, unlike any in the pastThis winter caused damage for many people and unfortunately Mr [redacted] 's pool also endured some of the winter's damageWe am aware of this customer's liner issue and our installer is currently handling the problem and in contact with Mr [redacted] We are reachable to days a week and would never ignore any of our customers, new or oldOur apologies to Mr [redacted] if he has felt any neglect from Ambassador Pools and we hope to get this repair going as soon as this weather breaks and the scheduling works on both ends
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
It's clear when you read our apology and then after read Mrs [redacted] rejection comment, that she is exaggerating in hopes to get compensation in returnI called her personally and checked up with her the following Monday letting her know the installer would be calling, which he didI also apologized over the phone as I also did HERE on the Revdex.com to herI told her my representative should not have told her to contact him, if my office was contacted first we could have helped here right away, and that this wasn't her fault, it was oursI find her response very upsetting, even more upsetting that the Revdex.com would allow such a post on the world wide web, when it's clear someone is just looking for moneyI call it cyber bullingIf Mrs [redacted] has any questions or needs help in the future, Ambassador Pools will be here to respond and help in the way our company should for all our customersWe will not be giving Mrs [redacted] $2,
Our company has been in contact with Mr [redacted] multiple timesMA had an extremely harsh winter, unlike any in the pastThis winter caused damage for many people and unfortunately Mr [redacted] 's pool also endured some of the winter's damageWe am aware of this customer's liner issue and our installer is currently handling the problem and in contact with Mr [redacted] We are reachable to days a week and would never ignore any of our customers, new or oldOur apologies to Mr [redacted] if he has felt any neglect from Ambassador Pools and we hope to get this repair going as soon as this weather breaks and the scheduling works on both ends
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
It's clear when you read our apology and then after read Mrs [redacted] rejection comment, that she is exaggerating in hopes to get compensation in returnI called her personally and checked up with her the following Monday letting her know the installer would be calling, which he didI also apologized over the phone as I also did HERE on the Revdex.com to herI told her my representative should not have told her to contact him, if my office was contacted first we could have helped here right away, and that this wasn't her fault, it was oursI find her response very upsetting, even more upsetting that the Revdex.com would allow such a post on the world wide web, when it's clear someone is just looking for moneyI call it cyber bullingIf Mrs [redacted] has any questions or needs help in the future, Ambassador Pools will be here to respond and help in the way our company should for all our customersWe will not be giving Mrs [redacted] $2,