Ambassador Roofing

The homeowner, as all homeowners, was explained the contract prior to signing the contractThe contract specifically states that any undiscovered damage that is discovered during the install would be paidfor by the insurance company or the homeowner if an insurance claim is not involvedThe homeowner signed the contract.The contract specifically details what the homeowner was paying for before the install.During the install a second layer of very old shingles was discoveredThis 2nd layer was notdetailed in the contract for paymentThis 2nd layer was disclosed to the homeowner during the install.Additional cost in labor and in dumb and travel/hauling fees was applied to the final billThe homeowner refused to honorthe contract that he himself signedDue to the 2nd layer of initially undiscovered shingles that the homeowner refused to pay for the additional cost was paid for from the budget that was to pay for guttersThe homeowner claims that during the initial inspection the 2nd layer of shingles would have been discoveredThe homeowner is neithera roofing contractor, a general contractor or an engineer therefor this assessment is an uneducated opinionThere are many times that a 2nd layer of shingles, depending upon the age of that layer, is undiscovered during the initial inspectionWe have an example of this.An install that we have at appraisal currently was initially inspected by a state licensed insurance adjuster with State FarmNot only is theretwo layers to the roof the roof has an additional layer of wood shake shinglesNeither layer was initially discovered by the State Farmadjuster.The homeowner is attempting to get something for nothingThis is both unethical and immoral on behalf of the homeowner and is a breachof contract on behalf of the homeowner for not honoring the contract that they themselves signedInconsequence that the homeowner is refusing to pay for additional fees incurred during install, we have been forced to apply his additional funds for gutters to the second layer of shingles

A bankruptcy has been filed and notification will be sent out through the courts

The complaint will be resolved through the federal courts as a chpis being filed this week.Ambassador Roofing has been liquidated and gone out of business due to theft of services and theft of subcontractor due to mismanagementThe company is a sole proprietorshipYour funds will be refunded in accordance with the contractas quickly as possible

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.This business owner's response is mostly fabricated.It is jumbled and not coherent as well.He kept canceling the job and failed to start job after months.THEN after he knew that the final date I could accept was the Friday of his 4th scheduled start date (October 2nd), HE canceled that start date and moved it to the following Monday - a date beyond my communicated final accepted date (days after he had promised again to absolutely have the work done)As a homeowner with Winter looming, I was not confident at all that this start date would stand eitherI was also doubtful that he would be able to provide a top notch job given his subcontractor issues (he had demanded extra money from me that previous Friday to "pay his guys"When I told him I had only the $subsequent funds from insurance, but I would definitely give him those funds after the roof was on, he canceled the Friday date!!) I had to cancel the contract with Ambassador Roofing officially in time to get the work done by someone else before Winter storms cameMy roof had holes in it and the skylight also had a massive hole in itHis "contract" was technically void when he demanded O&P from the insurance company - over and above our initial agreed price at time of contractHe demanded this over a month later, and said that his lawyer friend would send a letter and get the fundsI agreed to do this, but after I signed the contract with that attorney that HE HIMSELF emailed to me, the attorney became the ONLY point of contact with insuranceI did ultimately end up arranging my own work done at a much higher cost than our agreement and insurance had quotedSeveral things were not covered by insurance too, so there was a lot of work that had been waiting all summer to get done after the roof as wellRoofing/gutters were only one of the contracted services that I needed doneHis failure to return my funds has resulted in interest charges accruing at 18%+ compounding, plus my own time spent was substantialWhen you hire a GC, you expect them to handle everythingAmbassador Roofing only agreed to handle the Roof and the Gutters.Bottom line, this roofing company and its owner refused to refund my initial deposit even according to his own initial contract's terms. After receiving notice of this complaint with the Revdex.com, he sent me personally a long series of FB messages stating that he had filed Chapter and he understood how I might think he was not going to pay me - but he was going to change it to a Chapter later but "YOU WILL BE PAID" was in thereI did not respond much as I had been notified by the court not to ask him for funds while he was under protection of Bankruptcy courtI received days ago notice that his Chapter had been denied as of Jan 28th, 2016, so I can speak now freelyI have all documentation of everything I have stated here in writing from himALL of itHe needs to refund MY funds - the entire $He has recently received funds over $30k according to HIM that he can refund my funds fromHe can file a personal Chapter and take care of his loans that wayTHIS was NOT a loanTHIS was MY insurance funds that were supposed to be kept in a separate job account and ONLY utilized for my jobONLY my jobFor him to not have those funds now means he committed Fraud when he stated that he would keep my funds Wholly in a separate job account for MY job onlyIf I do not get my funds back, I will proceed and have him prosecuted in the Criminal Courts for FraudBankruptcy court will NOT protect people who have been Fraudulent in obtaining funds from people.Let me know if you need my documentation.I can email it or upload it
Regards,
*** ***

There has been no fraud in collecting your fundsThe company was mismanaged and there have been thefts and payment due not paid that has caused the company to be liquidatedThe company is a sole proprietorship and therefor the filing of a chapter will allow your payment, according to contract, to be refunded through the courtsWe apologize any inconvenience and hope to have your funds repaid to you as quickly as we are ableAs for any 30,payment made to us, that is not true as those funds have not been realized and is one of the reasons we have had to liquidate and put Ambassador Roofing out of businessYour funds will be refunded to you through the courtsWe are in no way attempting to keep your funds

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.My complaint about this vendor can only be resolved when I receive my insurance funds back in full.Until them, this Complaint will stand
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
IF no fraud was committed in my case, then my funds would still be in my job's individual account (as promised before receiving said funds) and Ambassador Roofing is obligated to restore them to me as promised immediately.THAT is ASAPYou can choose to restore MY funds before you file Bankruptcy Chapter - providing you actually do that.If it is a Chapter 13, then you would just remove me as someone your company owes.This was not a loan.Use of nearly $for nearly months otherwise would require additional repayment of interest.But, this was not a Loan to you or to your company.Loaning money involves calculated RiskHiring work done should not risk funds being lost or kept for 3-years after NO work has been done.Repayment through a Bankruptcy Court could take up to YEARSImagine the interest accrual we non bankruptcy filers are enduring.Until my funds are restored to me in full, this Complaint cannot be resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the
business response below.I reject his response because it does nothing for my roof, I need my money back
Regards,
*** ***

Again there is a bankruptcy involved in the case. The property owner has been placed on bankruptcy under a contegient base. The property owner has been sent notification of said bankruptcy. Any monies due to the property owner will be satisfied through federal courts.

He was paid for services he did not do. He not only cashed my check, he didn't show up for the job two weeks later as promised, and then he told me he didn't want to do my job that he was contracted for. If he truly...

filed bankruptcy then he should provide me with his bankruptcy attorney' name and phone number that is handling his case as I requested on Nov. 16, 2015. In addition I want the file number of his bankruptcy case. Had he completed my job, he would have been paid an additional $2500.

The homeowner should have already received a notification of Bankruptcy.

The homeowner, as all homeowners, was explained the contract prior to signing the contract. The contract specifically states that any undiscovered damage that is discovered during the install would be paidfor by the insurance company or the homeowner if an insurance claim is not involved. The...

homeowner signed the contract.The contract specifically details what the homeowner was paying for before the install.During the install a second layer of very old shingles was discovered. This 2nd layer was notdetailed in the contract for payment. This 2nd layer was disclosed to the homeowner during the install.Additional cost in labor and in dumb and travel/hauling fees was applied to the final bill. The homeowner refused to honorthe contract that he himself signed. Due to the 2nd layer of initially undiscovered shingles that the homeowner refused to pay for the additional cost was paid for from the budget that was to pay for gutters. The homeowner claims that during the initial inspection the 2nd layer of shingles would have been discovered. The homeowner is neithera roofing contractor, a general contractor or an engineer therefor this assessment is an uneducated opinion. There are many times that a 2nd layer of shingles, depending upon the age of that layer, is undiscovered during the initial inspection. We have an example of this.An install that we have at appraisal currently was initially inspected by a state licensed insurance adjuster with State Farm. Not only is theretwo layers to the roof the roof has an additional layer of wood shake shingles. Neither layer was initially discovered by the State Farmadjuster.The homeowner is attempting to get something for nothing. This is both unethical and immoral on behalf of the homeowner and is a breachof contract on behalf of the homeowner for not honoring the contract that they themselves signed. Inconsequence that the homeowner is refusing to pay for additional fees incurred during install, we have been forced to apply his additional funds for gutters to the second layer of shingles.

Customer has made it clear that if we giver her a new roof that she is her own general contractor and we will not be paid accordingly to the contract.  customer does not want to pay her deductible as well as upgrade her roof beyond the insurance budget.This particular customer had issues with...

her insurance company and filed with John Krichmer Attorney at law.The legal process can take up to a year depending on the appraisal. Like all roofing companies in Texas, we used subcontractors. As was explained to this customer. When we set up a date to finally complete the roof, the customer said no that she wanted her refund. Refund policy is to return initial funds subtract 15%Notification has been sent to customer regarding bankruptcy and conversion to 13.Customer has been offered a refund through the court procedures or a new roof through another company of our choice.Due to customers like this that do not want to pay according to the contract they signed and a theft from a subcontractor,Ambassador Roofing has been liquidated and has filed a chp 7 to be converted to a chpt13