Amberlea Meadows

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meWill let you know when I received the check.Thanks Sincerely, [redacted] ***

I will mail a check today for the $ [redacted] requested plus an additional $so she can contact someone to fix her ductwork if needed Check # [redacted] for $will be mailed today 8/26/to settle [redacted] claim

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is acceptable to me I do not say satisfactory because I am extremely dissatisfied that this is the resolution we had to come to I signed a contract and made my payments due in good faith They repeatedly failed to live up to their contractual obligations, took several months to correct faulty work/product, ignored repeated calls to them until I got angry with them, refused to correct and complete their work Since they weren't going to come complete their contract, it only made sense for me to accept that fact and terminate business with them I am not satisfied at all But I accept this resolution.I notice that this is the third complaint you have against Landmark Air where they failed to respond to their customer to correct/complete their work, until it dragged on for months and the customers resorted to complaints with the Revdex.com Why do you still rate them A+? This is a terrible business method for a customer to get stuck with I certainly wish I had never dealt with them Sincerely, [redacted] ***

OK No problem I am mailing check today

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] The deficiencies in the electrical work are scheduled to be completed on Monday Jan After that the City of [redacted] will need to reinspect the work to ensure it meets code before my CO is issuedOnly upon receipt of my CO and a check for $will I be able to say that this issue has been resolved to my satisfaction Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI will let you know when iI receive the checkI am still unhappy with their lack of service and cannot understand why any business would not return customer calls.
Sincerely,
*** ***

Consumer wants to pursue this as a full complaint.Here is consumers desired resolution: I would like Landmark to pay for the $for the 1st repair, and the cost of a follow up visit to make the return grill and duct size larger for better air flow

We agree to Mrs*** TermsWe will not seek final payment and she agrees to contact someone else to finish the job

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.[Note: the business mentioned in their message they weren't aware of the complaint, which I find odd since the Revdex.com communicated the complaint to them and the business acted upon it shortly after thatThey had ignored my requests for weeks if not months so the timing is perplexing...]
Sincerely,
*** ***

I spoke with Ms. [redacted]  we are going Monday Jan 7th 830am to correct problem. I informed her I will be mailing $200.00  check today to cover her cost.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Will let you know when I received the check.Thanks
Sincerely,
[redacted]

OK  No problem  I am mailing check today

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. The deficiencies in the electrical work are scheduled to be completed on Monday Jan 11. After that the City of [redacted] will need to reinspect the work to ensure it meets code before my CO is issued. Only upon receipt of my CO and a check for $200 will I be able to say that this issue has been resolved to my satisfaction.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is acceptable to...

me.  I do not say satisfactory because I am extremely dissatisfied that this is the resolution we had to come to.  I signed a contract and made my payments due in good faith.  They repeatedly failed to live up to their contractual obligations, took several months to correct faulty work/product, ignored repeated calls to them until I got angry with them, refused to correct and complete their work.  Since they weren't going to come complete their contract, it only made sense for me to accept that fact and terminate business with them.  I am not satisfied at all.  But I accept this resolution.I notice that this is the third complaint you have against Landmark Air where they failed to respond to their customer to correct/complete their work, until it dragged on for months and the customers resorted to complaints with the Revdex.com.  Why do you still rate them A+?  This is a terrible business method for a customer to get stuck with.  I certainly wish I had never dealt with them.
Sincerely,
[redacted]

I will mail a check today for the $174.41 [redacted] requested plus an additional $500 so she can contact someone to fix her ductwork if needed.  Check # [redacted] for $674.41 will be mailed today 8/26/15 to settle [redacted] claim

From: LANDMARK AIR SYSTEMS [mailto:[redacted]] Sent: Thursday, September 14, 2017 2:08 PM To: [redacted] Subject: Re: [redacted]   I didnt know there was a complaint..anyway, the electrician went and ran the correct wires for the heat last week, followed...

up by our service tech to make sure everything is running 100% for heat and ac. I have not heard back from [redacted] so I assuming its ok   Thanks