Thomas W*** of Matt's Turf came twice for lime application ($79.00) and weed spray ($39.00) no problem there He called and scheduled to come on 10-9-first thing in the morning - told me they start around 7:- 7:AM At 9:AM no one came We called and left a message Matt C*** returned the call minutes latter, talking disrespectfully and condescendingly, saying he would make up a time, but wouldn't necessarily be here He was argumentative about us being here while he performed the work He just wanted us to keep our dogs in, unlock the back gate and he would be here sometime in a three day window! I informed him with most people in this area having alarm systems, we never let workers here without us being present He didn't like that He suggested that we didn't trust him We never met him!
No business owner should address a customer like he did meMy husband heard him as he was on "speaker" and called him back leaving a message not to come! I would never refer him for potential business!
Barry and Kathleen L***
XXXXX *** ***
Thomas W*** of Matt's Turf came twice for lime application ($79.00) and weed spray ($39.00) no problem there He called and scheduled to come on 10-9-first thing in the morning - told me they start around 7:- 7:AM At 9:AM no one came We called and left a message Matt C*** returned the call minutes latter, talking disrespectfully and condescendingly, saying he would make up a time, but wouldn't necessarily be here He was argumentative about us being here while he performed the work He just wanted us to keep our dogs in, unlock the back gate and he would be here sometime in a three day window! I informed him with most people in this area having alarm systems, we never let workers here without us being present He didn't like that He suggested that we didn't trust him We never met him!
No business owner should address a customer like he did meMy husband heard him as he was on "speaker" and called him back leaving a message not to come! I would never refer him for potential business!
Barry and Kathleen L***
XXXXX *** ***