Hello,To Whom It May Concern:We have done nothing wrongWe have tried to explain to Ms [redacted] over the phone that our billing department does not process credit card payments every day.Instead, we process payments every to daysTherefore, Ms [redacted] sees the delayed transaction dates on her credit card history.Our records show three most recent dates of service (DOS).For the DOS on 09/01/we processed $fee on 09/13/2016For the DOS on 09/13/we processed $fee on 09/26/2016For the DOS on 09/27/we processed $fee on 10/05/2016If you have any questions, please contact me at 248-471-7400Thank you! [redacted] - Customer Relations
Hello,To Whom It May Concern:We have done nothing wrongWe have tried to explain to Ms [redacted] over the phone that our billing department does not process credit card payments every day.Instead, we process payments every to daysTherefore, Ms [redacted] sees the delayed transaction dates on her credit card history.Our records show three most recent dates of service (DOS).For the DOS on 09/01/we processed $fee on 09/13/2016For the DOS on 09/13/we processed $fee on 09/26/2016For the DOS on 09/27/we processed $fee on 10/05/2016If you have any questions, please contact me at 248-471-7400Thank you! [redacted] - Customer Relations