AMCAT

I have read the customer letter and I have learned that our technician was at the house yesterday to replace some equipment. That has resolved the issue for our customer. Thank you for the opportunity to respond. I consider this matter closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

I have reviewed the letter from our customer and I have learned that the requested credit has been applied to the account ledger.  Thank you for the opportunity to respond.

I have read the customer letter and reviewed the account, and I have learned that the equipment was still applied to the customer's account.  However, since the item in question was old and obsolete, I was successful in removal of that equipment from the customer account.This will resolve the...

issue and stop any collections letters going forward.  Thank you for the opportunity to respond.  I consider this matter closed.