Initial Business Response / [redacted] (1000, 11, 2016/09/16) */ The customer in question said she was treated badly because we could not give her an exact date & time for her fence installation We are extremely busy and could no commit to her demands and attitude problem As far as Harold Christofilakos claiming to be the boss, well I got news for her he is the boss And yes we can not stop anyone from going to another companyWe don't deal that way even if they have a signed contractThis is a free country last time I checked and we all do the best we can for ourselvesAs far as being charged too much how does she know that, who is she comparing us to and if she thought she was being charged to much she should have gone with someone else and save everyone from having to deal with her We did not force her to accept our bidIt was just a bid take it or leaveAnd yes her attitude was not the best, so Harold responded the same way We have been in business for years we must be doing something rightWe have had complaints and she is one of them, but we can't make everyone happyEspecially if the are not happy people to begin withPlease tell this lady we will never contact her again and in the long run it's best we didn't do any work for a person like her And we hope she is satisfied with turning my company in to the Revdex.comIf that makes her happy more power to her Lillian Christofilikas Initial Consumer Rebuttal / [redacted] (2000, 13, 2016/09/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) I state facts, and they respond with insultsWhat exactly is "a person like her" supposed to mean? They don't even know me! I called numerous times asking for an ESTIMATE date, I never requested an exactI had plans for my daughter's birthday party and needed to make sure the days did not fall togetherI was told I would receive a call back from someone with an answerMy fourth call is when I supposedly spoke to HaroldA good business owner solves problems, not make them worseSince the phone call, I have spoken with others who have had similar treatment, or have been lied to about how long a job would takeReporting this company IS satisfying; Springfield should know who they are dealing withTherefore, consider this communication over
Initial Business Response /* (1000, 11, 2016/09/16) */
The customer in question said she was treated badly because we could not give her an exact date & time for her fence installation.
We are extremely busy and could no commit to her demands and attitude problem.
As far as Harold...
Christofilakos claiming to be the boss, well I got news for her he is the boss.
And yes we can not stop anyone from going to another company. We don't deal that way even if they have a signed contract. This is a free country last time I checked and we all do the best we can for ourselves. As far as being charged too much how does she know that, who is she comparing us to and if she thought she was being charged to much she should have gone with someone else and save everyone from having to deal with her.
We did not force her to accept our bid. It was just a bid take it or leave. And yes her attitude was not the best, so Harold responded the same way.
We have been in business for 50 years we must be doing something right. We have had complaints and she is one of them, but we can't make everyone happy. Especially if the are not happy people to begin with. Please tell this lady we will never contact her again and in the long run it's best we didn't do any work for a person like her.
And we hope she is satisfied with turning my company in to the Revdex.com. If that makes her happy more power to her.
Lillian Christofilikas
Initial Consumer Rebuttal /* (2000, 13, 2016/09/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I state facts, and they respond with insults. What exactly is "a person like her" supposed to mean? They don't even know me!
I called numerous times asking for an ESTIMATE date, I never requested an exact. I had plans for my daughter's birthday party and needed to make sure the days did not fall together. I was told I would receive a call back from someone with an answer. My fourth call is when I supposedly spoke to Harold. A good business owner solves problems, not make them worse. Since the phone call, I have spoken with others who have had similar treatment, or have been lied to about how long a job would take. Reporting this company IS satisfying; Springfield should know who they are dealing with. Therefore, consider this communication over.
Initial Business Response / [redacted] (1000, 11, 2016/09/16) */ The customer in question said she was treated badly because we could not give her an exact date & time for her fence installation We are extremely busy and could no commit to her demands and attitude problem As far as Harold Christofilakos claiming to be the boss, well I got news for her he is the boss And yes we can not stop anyone from going to another companyWe don't deal that way even if they have a signed contractThis is a free country last time I checked and we all do the best we can for ourselvesAs far as being charged too much how does she know that, who is she comparing us to and if she thought she was being charged to much she should have gone with someone else and save everyone from having to deal with her We did not force her to accept our bidIt was just a bid take it or leaveAnd yes her attitude was not the best, so Harold responded the same way We have been in business for years we must be doing something rightWe have had complaints and she is one of them, but we can't make everyone happyEspecially if the are not happy people to begin withPlease tell this lady we will never contact her again and in the long run it's best we didn't do any work for a person like her And we hope she is satisfied with turning my company in to the Revdex.comIf that makes her happy more power to her Lillian Christofilikas Initial Consumer Rebuttal / [redacted] (2000, 13, 2016/09/19) */ (The consumer indicated he/she ACCEPTED the response from the business.) I state facts, and they respond with insultsWhat exactly is "a person like her" supposed to mean? They don't even know me! I called numerous times asking for an ESTIMATE date, I never requested an exactI had plans for my daughter's birthday party and needed to make sure the days did not fall togetherI was told I would receive a call back from someone with an answerMy fourth call is when I supposedly spoke to HaroldA good business owner solves problems, not make them worseSince the phone call, I have spoken with others who have had similar treatment, or have been lied to about how long a job would takeReporting this company IS satisfying; Springfield should know who they are dealing withTherefore, consider this communication over
Initial Business Response /* (1000, 11, 2016/09/16) */
The customer in question said she was treated badly because we could not give her an exact date & time for her fence installation.
We are extremely busy and could no commit to her demands and attitude problem.
As far as Harold...
Christofilakos claiming to be the boss, well I got news for her he is the boss.
And yes we can not stop anyone from going to another company. We don't deal that way even if they have a signed contract. This is a free country last time I checked and we all do the best we can for ourselves. As far as being charged too much how does she know that, who is she comparing us to and if she thought she was being charged to much she should have gone with someone else and save everyone from having to deal with her.
We did not force her to accept our bid. It was just a bid take it or leave. And yes her attitude was not the best, so Harold responded the same way.
We have been in business for 50 years we must be doing something right. We have had complaints and she is one of them, but we can't make everyone happy. Especially if the are not happy people to begin with. Please tell this lady we will never contact her again and in the long run it's best we didn't do any work for a person like her.
And we hope she is satisfied with turning my company in to the Revdex.com. If that makes her happy more power to her.
Lillian Christofilikas
Initial Consumer Rebuttal /* (2000, 13, 2016/09/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I state facts, and they respond with insults. What exactly is "a person like her" supposed to mean? They don't even know me!
I called numerous times asking for an ESTIMATE date, I never requested an exact. I had plans for my daughter's birthday party and needed to make sure the days did not fall together. I was told I would receive a call back from someone with an answer. My fourth call is when I supposedly spoke to Harold. A good business owner solves problems, not make them worse. Since the phone call, I have spoken with others who have had similar treatment, or have been lied to about how long a job would take. Reporting this company IS satisfying; Springfield should know who they are dealing with. Therefore, consider this communication over.