A.M.D.S.I. Reviews (1)
I recently ordered the Listerine Mouthwash pumps from this online dental supply. Their website described the pump is manufactured by Johnson and Johnson for 1.5 Liter Listerine Mouthwash bottle, item code: J&J-70809. When I received my order, I found the following problems: I have an original Listerine Mouthwash pump with “Listerine” logo on it. The pumps I received (1) don’t have “Listerine” logos. (2) about 2 inches shorter than the original one I have (therefore the tube will not reach the bottom of the bottle) (3) the pumps were NAKED (without any wrapper) and covered with dust when I opened the shipping box. The pumps were packed in a reused cardboard box (the box used to be for packing Metrex surface disinfectant decontaminant cleaner). I contacted the sales person and requested to return my purchase several times, and also talked to the sales department supervisor, they told me the items were non-returnable and refused to let me return the pumps. Neither the seller's website nor the salesman when taking my order over the phone indicated that the pumps were non-returnable.