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AmegyBank

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AmegyBank Reviews (7)

This letter is in response to the compliant that was filled on [redacted] On your account the two items that caused you to overdraw was check # [redacted] for $ [redacted] and # [redacted] for $ [redacted] both made payable to ***These items were scheduled to pay on [redacted] however they did debit your account on [redacted] which caused the overdraft feesPer our service agreement which you agreed to states that funds for a laser draft are deducted from your account when the draft is presented to us for paymentThe checks went out as paper items therefore we mail the checks business days prior to the due dateUnfortunately we do not have control over the postal service and so the checks can arrive sooner or later that the actual due datesIn this case the checks were received earlier than the due dateThe agreement also states that you should have an available balance at least a few business days before the scheduled payment dateCheck payments are generally debited no earlier than the Scheduled Payment Date, but may be debited earlier if the check is mailed, arrives earlier, and is deposited by the biller before the scheduled payment If you have any further questions please contact me at [redacted] Thank You, [redacted] , CRCM

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my compaint.The checks printed by [redacted] were dated prior to my chosen payment date At a minimum the bank should not be pre-dating checks setup in bill payer Regards, [redacted]

The checks to [redacted] were both dated [redacted] ***The bank did not pre date the checksThe checks were mailed to the company to make sure they would be there on the scheduled date and they arrived early and were deposited by the company [redacted]

Dear Ms***
I have received your compliant you filed with the Revdex.com on 10/2/After further research it was determined that your bill pay was not closed out correctly, but has been closed sinceAny check that has tried to hit your account to pay a bill has been returned closed account and
the bank has not submitted any negative information to the credit bureauYou need to make sure that you are paying the companies directly since you no longer have bill pay set upAlso if you have any merchants that have an ACH set up with your account at Amegy you need to contact the merchant directly to have this discontinued since the account is no longer open
If you have any further questions please contact me at ***
Sincerely, *** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my compaint.The checks printed by [redacted] were dated prior to my chosen payment date.   At a minimum the bank should not be pre-dating checks setup in bill payer.
Regards, [redacted]

This letter is in response to the compliant that was filled on [redacted] On your account the two items that caused you to overdraw was check # [redacted] for $[redacted] and #[redacted] for $[redacted] both made payable to [redacted]. These items were scheduled to pay on [redacted] however they did debit your account on...

[redacted] which caused the overdraft fees. Per our service agreement which you agreed to states that funds for a laser draft are deducted from your account when the draft is presented to us for payment. The checks went out as paper items therefore we mail the checks 4 business days prior to the due date. Unfortunately we do not have control over the postal service and so the checks can arrive sooner or later that the actual due dates. In this case the checks were received earlier than the due date. The agreement also states that you should have an available balance at least a few business days before the scheduled payment date. Check payments are generally debited no earlier than the Scheduled Payment Date, but may be debited earlier if the check is mailed, arrives earlier, and is deposited by the biller before the scheduled payment.
If you have any further questions please contact me at [redacted]. Thank You,
[redacted], CRCM

The checks to [redacted] were both dated [redacted]. The bank did not pre date the checks. The checks were mailed to the company to make sure they would be there on the scheduled date and they arrived early and were deposited by the company.
[redacted]

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