Amenatural Solution

Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experienceKnow that your feedback is collected in our efforts to improve our policiesWe have implemented on our website that the consumer selects the checkbox to indicate that they have read through the terms and conditions of our companies polices and agree to these terms and conditionsOnce the box is checked and the purchase information is entered; then the consumer is enrolled into our program and the orders are processedThe website always offers the terms and conditions available for the consumer, the product details and the customer support informationOur company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumerWe have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product websiteAfter reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution: 02/06/- Refunded - $- Order ID [redacted] • 02/06/- Refunded - $- Order ID [redacted] 02/06/- Refunded - $- Order ID [redacted] • 02/16/- Issued refund check - $- Order ID [redacted] 02/16/- Issued refund check - $- Order ID [redacted] • 12/19/- Refunded - $- Order ID [redacted] Electronic refunds have been issued to the source of the original payment, and processing generally takes to business daysRefund checks generally takes to business days to arriveThe subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelledWe hope this will satisfy the customer's concerns as well abide by our policiesOur interest in resolution is genuinePlease contact us at [email protected] to contact us directlyRegards, Sam JDispute Resolution Agent

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
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Complaint *** has been resolved to my satisfactionThank you for your help with this.*** ***

Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experienceKnow that your feedback is collected in our efforts to improve our policiesWe have implemented on our website that the consumer selects the checkbox to indicate that
they have read through the terms and conditions of our companies polices and agree to these terms and conditionsOnce the box is checked and the purchase information is entered; then the consumer is enrolled into our program and the orders are processedThe website always offers the terms and conditions available for the consumer, the product details and the customer support informationOur company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumerWe have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product websiteAfter reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution: 02/06/- Refunded - $- Order ID ***• 02/06/- Refunded - $- Order ID ***02/06/- Refunded - $- Order ID ***• 02/16/- Issued refund check - $- Order ID ***02/16/- Issued refund check - $- Order ID ***• 12/19/- Refunded - $- Order ID ***Electronic refunds have been issued to the source of the original payment, and processing generally takes to business daysRefund checks generally takes to business days to arriveThe subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelledWe hope this will satisfy the customer's concerns as well abide by our policiesOur interest in resolution is genuinePlease contact us at [email protected] to contact us directlyRegards, Sam JDispute Resolution Agent

Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies. We have implemented on our website that the consumer selects the checkbox to indicate that...

they have read through the terms and conditions of our companies polices and agree to these terms and conditions. Once the box is checked and the purchase information is entered; then the consumer is enrolled into our program and the orders are processed. The website always offers the terms and conditions available for the consumer, the product details and the customer support information. Our company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumer. We have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product website. After reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution: . 02/06/2018 - Refunded - $89.97 - Order ID [redacted]. • 02/06/2018 - Refunded - $89.97 - Order ID [redacted]. . 02/06/2018 - Refunded - $4.97 - Order ID [redacted]. • 02/16/2018 - Issued refund check - $88.97 - Order ID [redacted]. . 02/16/2018 - Issued refund check - $5.97 - Order ID [redacted]. • 12/19/2017 - Refunded - $88.97 - Order ID [redacted]. Electronic refunds have been issued to the source of the original payment, and processing generally takes 7 to 10 business days. Refund checks generally takes 10 to 14 business days to arrive. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled. We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at [email protected] to contact us directly. Regards, Sam J. Dispute Resolution Agent

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]