Ameravant Web Studio

Review: We paid Ameravant $2100.00 to re-design our e-commerce site in July. Michael Kramer misrepresented what their company does - an inferior Wordpress-like platform that did not work with our e-commerce site. Their flash, links and pages did not work and all fell below the fold of each page. Michael apologized for “the innocent mistake” about their capabilities but kept our entire $2100.00. He said they would refund us $1,000.00 of our $2,100.00 deposit, which was unacceptable and violated our signed agreement regarding non- fulfillment of the proposed e-commerce re-design - for a smoother and easier sale for our customers. We did not need to move our already created content to an inferior Wordpress-like platform. We had created our site in HTML and CSS code and our cart in PHP, which works well. Michael had promised he would enhance our site for an easier customer experience for our existing e-commerce site. A month after we signed the agreement, it was clear that their platform was not compatible with our content and did nothing to enhance the flow, and impaired it further. It dropped our content to below the fold of the pages, so it was no longer visible. Also, their technology did not work with our content. For ex., they replaced our current functional slide show with one that stuttered and did not work. After he received our $2100., I was unable to reach him at all. 4 weeks later, the work had barely started. He told me not to contact him; it was not his problem.Desired Settlement: See Complaint Text

Review: I came to Ameravant on 1/26 to redesign my jewelry website & signed their contract.They made many promises to me about increasing my jewelry sales, connecting all of the places where my jewelry is seen on the web and getting a greater presence. The whole process turned out to be riddled with errors. The person they assigned to work on my site was not experienced enough to do the work. He continually screwed up the logo design that was chosen and approved for the home page, dropped out photos & copy that were given to him & more. There were so many things that went wrong I would need a couple of pages to write them all down. The project was over a month behind schedule to go live. When the site sort of went "live" I finally gave them their final payment . I had refused to pay them this until we finished. I had paid them most of their fee up front. When I left their offices we were suppose to be live, but when I got home I discovered that was not the case. I called the President of the Company. He said it sometimes takes up to 24 hours to "propagate something he had not told me just like everything else in the project there was something else wrong. When I called the registrar where my domain name was parked they told me that Ameravant had made an error in the IP address & that was why I still had no website. Rather than admit the mistake, Ameravant left me hanging.No explanations! It was 5 more days until my web site was up. Now that it up, they are to get a monthly fee to maintain it. There are still a number of problems with the website & they have done nothing to fix them. I do not have access to my websites dashboard. My pass word suddenly does not work. There are 5 products that have no descriptions & need to be fixed. There are no links to any of social media or any of the places that I sell my jewelry. This was a big selling point for this website. I have left all kinds of messages and nobody has returned my contact. I cannot believe this company would be so irresponsible and unresponsivDesired Settlement: I want to have everything that was contractually and verbally promised to me. I need to have access as a client to my website dashboard. The missing descriptions on the Gallery page need to be replaced. I have sent numerous emails, and left memos with the narrative info for staff. I have gotten no response from anyone at Ameravant. Add all appropriate links to social media & links to places my jewelry can be seen & purchased.