Ameren Illinois

Tell u   December 15, 2017   Revdex.com               Open Date:     11/28/2017       Complaint ID #:     [redacted] ...

             Account #:     [redacted]     Customer Name:     [redacted]     Service Address:     [redacted]                                  Peoria, IL 61603     The customer’s complaint is in regard to meter reading. Ameren Illinois ResponseAmeren Illinois conducted a thorough investigation of the subject complaint which revealed the following information.  Second Site, the Company contractor for AMR reads, tried numerous times to contact the customer by phone and with site visits.  They were unable to make contact or get a response from the customer. An Investigator inspected the fence, but found no damage. A photo from the investigation is shown below.  The meter reader was contacted and the reader stated that the meter was read from outside the fence.  If the customer has further concerns he can contact [redacted] at phone number [redacted] to discuss.  Given the above, Ameren Illinois considers this issue to be resolved and the complaint closed.   Thank you, Ameren Illinois Regulatory Affairs[redacted]Decatur, IL  62523cc:  [redacted] s why here...