Explanation of What Happened The Kennard Brotherhood has been in existence for many decades and is in no way a fraudBooks are maintained on all receipts, transactions, and death benefit payments and have always been up to date and balancedThe members pay a set amount (currently $9.00) per membership for each death card that is sent outA death is card is completed and mailed to each member when there are deaths among the membersOnce the money is collected a check for $1,is issued to the beneficiary of the deceased Brotherhood memberThere are times when the number of deaths outnumbers the deaths that are reported on a death cardAs quickly as the payments are received the checks are disbursedI have been ill for quite a while now and am currently in the hospital due to a fallI am heading to rehab next for a few weeks before heading homeAs a matter of fact I am dictating this letter to my daughter from my hospital roomI have been unable to answer the phoneMy daughter and her family have been assisting with the Brotherhood matters until I am betterThis was just an issue of missed phone calls and the number of deaths delaying said paymentMy daughter and her family are now conducting business as usual for me until I get homeAction to Be Taken My son-in-law has since called and left a message for Mr***It is December the 11th, and the funds are now in to distribute a check for $1,to Mr [redacted] due to the death of [redacted] ***This check will be mail in the next few daysIn the meantime, until I get better, my daughter is checking my phone for messagesIt was the one thing that we didn’t have coveredAs far as I can tell this ought to be a closed issue but if there is something further that I need to do or more explanation that is needed please let me knowThere are numerous Brotherhood members that would back me up on everything that I have just explainedThank you for your timeDocuments I am not enclosing any documents but if there is anything that you need let me know and I could supply you with any document requiredI am elderly and not good with electronic equipment such as a computer so I am having my son-in-law send this to youPlease email back letting me know about this issue so that I can finally quit worrying and get some sleepThank you so muchSincerely, Deloris B [redacted] Email: [redacted] @yahoo.com
From: Jamie D*** Sent: Sunday, July 9, 7:PM To: info Subject: Case ID# *** This is a response to a customer complaint to the Kennard Brotherhood and Sisterhood *** has been ill and we (her family) have been taking care
of the Brotherhood business in her absenceWe don’t have any records of phone messages leftTo change a beneficiary the only thing that needs to be done is for the customer to send a signed letter stating the beneficiary change As for their request to “cash out” their account, this is not possibleA membership with the Kennard Brotherhood has no cash value and benefits are paid to beneficiaries with proof of member’s death A similar email was sent to complaint customer as I found their email address on the paperwork sent by the Revdex.comHopefully this will take care of this complaint, however, if additional information is required please let me knowThanks Jamie D*** QA Manager New Castle Stainless Plate, LLC Office: (765) 599-/ (765) 599-Mobile: *** *** jamie.d***@ncestainlessplate.com www.ncestainlessplate.com
Explanation of What Happened The Kennard Brotherhood has been in existence for many decades and is in no way a fraud. Books are maintained on all receipts, transactions, and death benefit payments and have always been up to date and...
balanced. The members pay a set amount (currently $9.00) per membership for each death card that is sent out. A death is card is completed and mailed to each member when there are 6 deaths among the members. Once the money is collected a check for $1,000.00 is issued to the beneficiary of the deceased Brotherhood member. There are times when the number of deaths outnumbers the 6 deaths that are reported on a death card. As quickly as the payments are received the checks are disbursed. I have been ill for quite a while now and am currently in the hospital due to a fall. I am heading to rehab next for a few weeks before heading home. As a matter of fact I am dictating this letter to my daughter from my hospital room. I have been unable to answer the phone. My daughter and her family have been assisting with the Brotherhood matters until I am better. This was just an issue of missed phone calls and the number of deaths delaying said payment. My daughter and her family are now conducting business as usual for me until I get home. Action to Be Taken My son-in-law has since called and left a message for Mr. [redacted]. It is December the 11th, 2015 and the funds are now in to distribute a check for $1,000.00 to Mr. [redacted] due to the death of [redacted]. This check will be mail in the next few days. In the meantime, until I get better, my daughter is checking my phone for messages. It was the one thing that we didn’t have covered. As far as I can tell this ought to be a closed issue but if there is something further that I need to do or more explanation that is needed please let me know. There are numerous Brotherhood members that would back me up on everything that I have just explained. Thank you for your time. Documents I am not enclosing any documents but if there is anything that you need let me know and I could supply you with any document required. I am elderly and not good with electronic equipment such as a computer so I am having my son-in-law send this to you. Please email back letting me know about this issue so that I can finally quit worrying and get some sleep. Thank you so much. Sincerely, Deloris B[redacted] Email: [redacted]@yahoo.com
Explanation of What Happened The Kennard Brotherhood has been in existence for many decades and is in no way a fraudBooks are maintained on all receipts, transactions, and death benefit payments and have always been up to date and balancedThe members pay a set amount (currently $9.00) per membership for each death card that is sent outA death is card is completed and mailed to each member when there are deaths among the membersOnce the money is collected a check for $1,is issued to the beneficiary of the deceased Brotherhood memberThere are times when the number of deaths outnumbers the deaths that are reported on a death cardAs quickly as the payments are received the checks are disbursedI have been ill for quite a while now and am currently in the hospital due to a fallI am heading to rehab next for a few weeks before heading homeAs a matter of fact I am dictating this letter to my daughter from my hospital roomI have been unable to answer the phoneMy daughter and her family have been assisting with the Brotherhood matters until I am betterThis was just an issue of missed phone calls and the number of deaths delaying said paymentMy daughter and her family are now conducting business as usual for me until I get homeAction to Be Taken My son-in-law has since called and left a message for Mr***It is December the 11th, and the funds are now in to distribute a check for $1,to Mr [redacted] due to the death of [redacted] ***This check will be mail in the next few daysIn the meantime, until I get better, my daughter is checking my phone for messagesIt was the one thing that we didn’t have coveredAs far as I can tell this ought to be a closed issue but if there is something further that I need to do or more explanation that is needed please let me knowThere are numerous Brotherhood members that would back me up on everything that I have just explainedThank you for your timeDocuments I am not enclosing any documents but if there is anything that you need let me know and I could supply you with any document requiredI am elderly and not good with electronic equipment such as a computer so I am having my son-in-law send this to youPlease email back letting me know about this issue so that I can finally quit worrying and get some sleepThank you so muchSincerely, Deloris B [redacted] Email: [redacted] @yahoo.com
From: Jamie D*** Sent: Sunday, July 9, 7:PM To: info Subject: Case ID# *** This is a response to a customer complaint to the Kennard Brotherhood and Sisterhood *** has been ill and we (her family) have been taking care
of the Brotherhood business in her absenceWe don’t have any records of phone messages leftTo change a beneficiary the only thing that needs to be done is for the customer to send a signed letter stating the beneficiary change As for their request to “cash out” their account, this is not possibleA membership with the Kennard Brotherhood has no cash value and benefits are paid to beneficiaries with proof of member’s death A similar email was sent to complaint customer as I found their email address on the paperwork sent by the Revdex.comHopefully this will take care of this complaint, however, if additional information is required please let me knowThanks Jamie D*** QA Manager New Castle Stainless Plate, LLC Office: (765) 599-/ (765) 599-Mobile: *** *** jamie.d***@ncestainlessplate.com www.ncestainlessplate.com
Explanation of What Happened The Kennard Brotherhood has been in existence for many decades and is in no way a fraud. Books are maintained on all receipts, transactions, and death benefit payments and have always been up to date and...
balanced. The members pay a set amount (currently $9.00) per membership for each death card that is sent out. A death is card is completed and mailed to each member when there are 6 deaths among the members. Once the money is collected a check for $1,000.00 is issued to the beneficiary of the deceased Brotherhood member. There are times when the number of deaths outnumbers the 6 deaths that are reported on a death card. As quickly as the payments are received the checks are disbursed. I have been ill for quite a while now and am currently in the hospital due to a fall. I am heading to rehab next for a few weeks before heading home. As a matter of fact I am dictating this letter to my daughter from my hospital room. I have been unable to answer the phone. My daughter and her family have been assisting with the Brotherhood matters until I am better. This was just an issue of missed phone calls and the number of deaths delaying said payment. My daughter and her family are now conducting business as usual for me until I get home. Action to Be Taken My son-in-law has since called and left a message for Mr. [redacted]. It is December the 11th, 2015 and the funds are now in to distribute a check for $1,000.00 to Mr. [redacted] due to the death of [redacted]. This check will be mail in the next few days. In the meantime, until I get better, my daughter is checking my phone for messages. It was the one thing that we didn’t have covered. As far as I can tell this ought to be a closed issue but if there is something further that I need to do or more explanation that is needed please let me know. There are numerous Brotherhood members that would back me up on everything that I have just explained. Thank you for your time. Documents I am not enclosing any documents but if there is anything that you need let me know and I could supply you with any document required. I am elderly and not good with electronic equipment such as a computer so I am having my son-in-law send this to you. Please email back letting me know about this issue so that I can finally quit worrying and get some sleep. Thank you so much. Sincerely, Deloris B[redacted] Email: [redacted]@yahoo.com