America's Floor Source, LLC

I have spoken to Ms [redacted] regarding the issues with her floorAFS has no record of having installed this floor in her homeAFS does have record of selling the material only to [redacted] mentioned in the complaintThe installation crew referenced in the complaint are not, nor have they ever been employees of AFSMs [redacted] has been requested to provide documentation showing that she had contracted AFS to install her floors, she has no contract or sales order of any kind I am considerate of the situation as the materials were purchased through AFSIn good faith I offered to fix her flooring issues for a fee, the amount that she held back as final payment to the installers that did the work in her homeShe agreed to this solutionAs we were finalizing the details to facilitate the repairs she expressed her disappointment that AFS would not guarantee or warrant the labor for the floor that we did not install and promptly ended the conversation The offer to repair her floor still stands, if she were to decide to move forward we are happy to do the work.Thank you,***

I have spoken to Ms*** regarding the
issues with her
floorAFS has no record of having installed this floor in her homeAFS does have record of selling the material only to *** *** *** mentioned in the
complaintThe installation crew referenced in the complaint are not, nor have they ever
been employees of AFSMs*** has been requested to provide documentation
showing that she had contracted AFS to install her floors, she has no contract
or sales order of any kind
I am considerate of the situation as the materials were
purchased through AFSIn good faith I offered to fix her flooring issues for
a fee, the amount that she held back as final payment to the installers that
did the work in her homeShe agreed to this solutionAs we were finalizing the details to facilitate the
repairs she expressed her disappointment that AFS would not guarantee or
warrant the labor for the floor that we did not install and promptly ended the
conversation
The offer to repair her floor still stands, if she were to
decide to move forward we are happy to do the work.Thank you,***