[redacted] *** [redacted] This is in response to Revdex.com complaint # [redacted] APHW’s has reviewed the complaint and corresponding claim Part of the reimbursement process requires confirmation with contractors that a homeowner’s invoice has been paid before reimbursing the homeowner We tried on several occasions on multiple dates to contact the contractor to complete this confirmation Contact could not be made We have made an exception and have spoken with the homeowner to arrange the reimbursement without the confirmation We thank the Revdex.com for its efforts on behalf of consumers, and we appreciate the opportunity to respond to the complaint America’s Preferred Home Warranty / [redacted] Style Definitions */
[redacted] This is in response to Revdex.com complaint # [redacted] We made contact with the homeowner to obtain additional information for our reviewThe claim and recorded calls were reviewed for accuracyWe have determined that the claim was denied following the terms and conditions of the Supreme Home Warranty AgreementHowever, we have approved an exception and we are reimbursing the homeowner for the repair less their deductible We thank the Revdex.com for its efforts on behalf of consumers, and we appreciate the opportunity to respond to the complaint America’s Preferred Home Warranty / [redacted] Style Definitions */
*** [redacted] *** [redacted] *** [redacted] [redacted] The company has reached out to me and has addressed the issue I am hoping it is resolved today[redacted]
[redacted] *** [redacted] This is in response to Revdex.com complaint # [redacted] Our Dispute Resolution Team has made contact with the homeowner to obtain additional information regarding the complaintWe will provide an update after the information, recorded calls and the claim has been reviewed We thank the Revdex.com for its efforts on behalf of consumers, and we appreciate the opportunity to respond to the complaint America’s Preferred Home Warranty / [redacted] Style Definitions */
[redacted] *** [redacted] This is in response to Revdex.com complaint # [redacted] APHW’s has reviewed the complaint and corresponding claim Part of the reimbursement process requires confirmation with contractors that a homeowner’s invoice has been paid before reimbursing the homeowner We tried on several occasions on multiple dates to contact the contractor to complete this confirmation Contact could not be made We have made an exception and have spoken with the homeowner to arrange the reimbursement without the confirmation We thank the Revdex.com for its efforts on behalf of consumers, and we appreciate the opportunity to respond to the complaint America’s Preferred Home Warranty / [redacted] Style Definitions */
[redacted] This is in response to Revdex.com complaint # [redacted] We made contact with the homeowner to obtain additional information for our reviewThe claim and recorded calls were reviewed for accuracyWe have determined that the claim was denied following the terms and conditions of the Supreme Home Warranty AgreementHowever, we have approved an exception and we are reimbursing the homeowner for the repair less their deductible We thank the Revdex.com for its efforts on behalf of consumers, and we appreciate the opportunity to respond to the complaint America’s Preferred Home Warranty / [redacted] Style Definitions */
*** [redacted] *** [redacted] *** [redacted] [redacted] The company has reached out to me and has addressed the issue I am hoping it is resolved today[redacted]
[redacted] *** [redacted] This is in response to Revdex.com complaint # [redacted] Our Dispute Resolution Team has made contact with the homeowner to obtain additional information regarding the complaintWe will provide an update after the information, recorded calls and the claim has been reviewed We thank the Revdex.com for its efforts on behalf of consumers, and we appreciate the opportunity to respond to the complaint America’s Preferred Home Warranty / [redacted] Style Definitions */