America's Tire Co

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below While I'm satisfied with the tire rotation that was initially refused, from this past experience, I'm concerned that you will not honor the warranty on the tire you claim is bald Regards, [redacted] ***

Too Whom It May Concern, I have left two voicemails and emailed Ms [redacted] without a call back or respond to emailWe would love to discuss this to try to resolve this situation [redacted] is our office phone numberWe welcome the call 8:00am-5:00pm Mon- Fri

My Assistant Vice President has attempted to make contact with [redacted] in order to resolve this matter, but he has not responded to his calls

Revdex.com:I spoke with someone at America's Tire and they have made me wholeThis is closed.Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I did not get the calls, but I will call American Tires on Monday Regards, [redacted] ***

Too Whom It May Concern, We have now left two messages for Ms [redacted] on Monday 10-13-& 10-16-We look forward to discussing this matter with her and finding a resolution that both parties will be delighted withThe phone number to our regional office is [redacted] 8am-5pm Mon-FriIf we do not hear from Ms*** by the end of business Monday 10-20-we will consider this matter resolved Best Regards, [redacted] Assitant Vice President Americas Tire Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I did not get the calls, but I will call American Tires on Monday
Regards,
*** ***

Too Whom It May Concern,
We have now left two messages for Ms*** *** on Monday 10-13-& 10-16-We look forward to discussing this matter with her and finding a resolution that both parties will be delighted withThe phone number to our regional office is ***
8am-5pm Mon-FriIf we do not hear from Ms*** by the end of business Monday 10-20-we will consider this matter resolved
Best Regards,
*** ***
Assitant Vice President
Americas Tire Company

Dear Revdex.com:
In reference to complaint ID ***, I find that this resolution would be satisfactory to me. Mr*** had agreed with my complaint and appreciated my safety concern. I believed my voice was heard and resolved to satisfaction although it took Revdex.com representative times for a response from the business to happen. American Tire Cohad also provided me with a refund of $instead of full refund as I requested
Best Regards,
*** ***

To Whom It May Concern:I spoke to Ms*** todayShe is scheduled to return to our store on Jan 31st, for agreed upon additional creditThis matter is closed and considered resolved on our endMs*** is an AWESOME lady and we were honored to make this right for her.Best Regards,***
***Americas TireAssistant Vice President - Orange County

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
While I'm satisfied with the tire rotation that was initially refused, from this past experience, I'm concerned that you will not honor the warranty on the tire you claim is bald
Regards,
*** ***

Too Whom It May Concern,
I have left two voicemails and emailed Ms*** without a call back or respond to emailWe would love to discuss this to try to resolve this situation
*** is our office phone numberWe welcome the call 8:00am-5:00pm Mon- Fri