American Anesthesiology of North Carolina, PLLC

My procedure took about hour After my insurance paid I was still left with a bill of $ I sent in $ I just received a phone call to set up payments which would result in an extra $set up fee and an extra $a month added to my account The women on the phone was rude I will never use this practice again Seriously they charge enough and then want to add on more fees Never experienced this before

On 10/11/I had surgery on my wristOn that day an anesthesiologist can in and recommended that I have a nerve block which I allowedAfter surgery I got a bill for $after my health insurance had payed their part and I payed my copayWhen I investigated I was told that anesthesiologists handled my case, resulting in charges; my health insurance would only pay for oneNever was I told that I needed a second anesthesiologist
On 4/29/I had a colonoscopy: just a routine procedure, I thoughtAgain, I got a bill for $because anesthesiologists were involved in the procedureTWO!! REALLY!! Again, I was not told this
Folks, American Anesthesiology is everywhere in this area and I know for me they are out of network with my insurance companyThe next time I need surgery I intend to get a estimate of charges prior to the surgeryI'm going to drill the anesthesiologist that comes to my bedside and I intend to let my surgeon know of the problems that I am having so that they can act like my advocate
This is a ridiculous practice that they are using and I would be curious how they rate to other anesthesiologist groupsI feel trapped with this group so I wanted everyone to be aware that they need to be aware of these fraudulent practices

I found out, after the surgery, that American Anesthesiology of North Carolina is considered out of Network by *** so I ended up paying 75% of bill
Advise you check before hand
Also, on day of surgery the Anesthesiologist did not meet with me before surgery so I never even met him/her

I noticed that there was a claim for this company on my insurance from when my son had surgery I blindly called the company, having never received a bill, to find out if he had a balance because I would like to pay it The representative on the phone, ***, asked me to provide my son's address Having just moved I explained to her that it could be one of addresses (the two I have recently resided in, as well as his father's.) None of these match the address listed on my son's account I have never in my life dealt with such a ride individual She refused to give me any information on the account because of the address being different I said it obviously has to be a WRONG address She told me to contact the facility where my son had the procedure, and I told her that I WORK for the facility and everything is correct in his file She THEN suggested that I call MY CHILD'S FATHER, because he might know MY CHILD'S ADDRESS I am absolutely FLABERGASTED at how rudely I was treated I asked to speak with a supervisor and she assured me there was nothing a supervisor could do for me I said, I need to speak with her anyway So after several times being put on hold she told me she needed to END THE CALL So I can't pay the bill, they are sending them to an imaginary address

My procedure took about 1 hour. After my insurance paid I was still left with a bill of $272.00 I sent in $50. I just received a phone call to set up payments which would result in an extra $3.00 set up fee and an extra $5.00 a month added to my account. The women on the phone was rude. I will never use this practice again. Seriously they charge enough and then want to add on more fees. Never experienced this before.

This company is not only rude to the customer, but they do not work well with insurance companies. I have been in limbo with them over a bill, where they were out of network at an in network hospital, for over 9 months. They wouldn't speak to my insurance company, but ordered me to notify my insurance that they needed a letter in writing stating why their billing codes were incorrect. Then when we figured out the problem, that the in network hospital I used had used them and they were out of network, they gave me 2 weeks to pay a bill over $1800 or they were sending me to collections. This business needs to seriously work on customer service and trying to work together with insurance companies. I hope no one else gets cornered into using them and not notified prior to that they are out of network at an in network hospital. The hospital made a bad choice.