Final Consumer Response / [redacted] (2000, 19, 2015/10/02) */ Thanks - Due to your involvement closure to this case can be madeThe NEW hotel manager called to and apologize for his predecessors behavior and said that after checking the complaint information we were charged twice for the roomHe told us that a refund would take place to our credit card and it was refunded - $as stated in the complaintThank you for your interventionsThis case can be closed nowWhile we were thankful for the refund the fact remains that we had to go through the Revdex.com for rightful treatmentWe would still never stay there again - ruined our entire vacation with an infested and dirty room
Final Consumer Response / [redacted] (2000, 19, 2015/10/02) */ Thanks - Due to your involvement closure to this case can be madeThe NEW hotel manager called to and apologize for his predecessors behavior and said that after checking the complaint information we were charged twice for the roomHe told us that a refund would take place to our credit card and it was refunded - $as stated in the complaintThank you for your interventionsThis case can be closed nowWhile we were thankful for the refund the fact remains that we had to go through the Revdex.com for rightful treatmentWe would still never stay there again - ruined our entire vacation with an infested and dirty room