Initial Business Response /* (1000, 7, 2015/04/15) */
NEVER SOLD THIS GIRL A CAR . SOLD HER SISTER A CAR THAT WE OFFERED TO PUT INTO ANOTHER VEHICLE AND IT WAS NOT A COMPUTER WAS A FUEL REGULATOR !!! cUSTOMER NEVER MADE ADDITIONAL DOWN PAYMENT , dad became very violent on the phone . we did...
everything to help these folks by offering a different car but all vehicles are sold as is
Initial Consumer Rebuttal /* (3000, 9, 2015/04/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The down payment for this car came from my account which I have proof of. My dad never became violent when he called. He asked to speak to ** and he spoke of limon laws and ** became very rude and hung up on him. When I took the car in they first told me it was the fans to the car causing it to over heat. Then I was told it was a bad computer (which I have a witness for). NEVER was I told it was a fuel regulator. I never put an additional down payment down because I did not have the car anymore... The lot took it. I did not have a car from their lot and I was stuck down there because they took the car. That day I also spoke of how they never checked the squeak I asked about which is also in the paper work. This company is terrible. I've never been spoken too and treated this terribly from a business. I brought the car back in less than 24 hours. I didn't want to trade the car because of the way I was treated and I couldn't afford or trust to buy another car from them after I was told it was the best car on the lot.
Initial Business Response /* (1000, 7, 2015/04/15) */
NEVER SOLD THIS GIRL A CAR . SOLD HER SISTER A CAR THAT WE OFFERED TO PUT INTO ANOTHER VEHICLE AND IT WAS NOT A COMPUTER WAS A FUEL REGULATOR !!! cUSTOMER NEVER MADE ADDITIONAL DOWN PAYMENT , dad became very violent on the phone . we did...
everything to help these folks by offering a different car but all vehicles are sold as is
Initial Consumer Rebuttal /* (3000, 9, 2015/04/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The down payment for this car came from my account which I have proof of. My dad never became violent when he called. He asked to speak to ** and he spoke of limon laws and ** became very rude and hung up on him. When I took the car in they first told me it was the fans to the car causing it to over heat. Then I was told it was a bad computer (which I have a witness for). NEVER was I told it was a fuel regulator. I never put an additional down payment down because I did not have the car anymore... The lot took it. I did not have a car from their lot and I was stuck down there because they took the car. That day I also spoke of how they never checked the squeak I asked about which is also in the paper work. This company is terrible. I've never been spoken too and treated this terribly from a business. I brought the car back in less than 24 hours. I didn't want to trade the car because of the way I was treated and I couldn't afford or trust to buy another car from them after I was told it was the best car on the lot.