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American Auto Sales,LLC

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American Auto Sales,LLC Reviews (1)

Review: I am a 20 year old full-time college student and I work. I save up my own money to finally buy my first car. I bought a 1999 [redacted]. The guy told me it was a good car and they'd run it through a safety check. As soon as I got it the next day my car started smoking. I brought it right back to the place and it was the thermostat. I had to pay for the part which wasn't fair because I just bought the car a day before! The owner told me if I have anymore problems.. Ill have to pay for everything. A week later, the fuel pump and fuel filter went. I spent over $1,000 somewhere else to get it fixed. Now, at a month later, my car is over heating and I'm sure something else is wrong. I understand I bought this car for $1900 and there is only so much I can expect but they sold me a car that's not safe and pretty much screwed me over!

Product_Or_Service: 1,900Desired Settlement: DesiredSettlementID: Other (requires explanation)

I want anything I can get, I feel so stressed out. It's my first car so I'm not sure. I need information and/or refund or replacement. But what I want most of all is this place to be checked out & make sure they are not screwing anyone else over!

Business

Response:

The vehicle was purchased as is but was given a full safety inspection. The thermostat happened to malfunction the next day and we replaced it with no cost for labor and only the part, which was $4.00. Being that the vehicle was an older used car, various parts have wear and can fail without our knowing. If she had returned to American Auto we could have worked with her on the labor and part cost and made the $1,000 repair substantially less. We are always willing to help our customers and work with them. If she had returned to us, we would have been honest and helped her the best we could. We know these are older used vehicles and we always welcome our customers to return for service at very discounted rates.

The customer is more than welcome to come back with the vehicle.

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Description: Auto Dealers - Used Cars

Address: 220 Riverside Ave, Bristol, Connecticut, United States, 06010

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