Initial Business Response / [redacted] (4000, 10, 2017/03/23) */ This is a unfounded claim from a person that is not a customer nor has he beenthe work that was provided to the actual customer/owner of the vehicle has not made complaint nor has brought any of this to our attentionWork done to said vehicle was almost a year prior to this original complaint and when it was towed to the shop the damage done had nothing to do with previous work that had been performedNo knowledge of any such relation or assumption was even made from the actual customer And estimate was given to the actual customer in which they said they didn't want to repair it they wanted to seek a newer vehicle with less miles on itthis said vehicle has extensive mileage on it and was in need of other repairsThe customer and owner of the car even asked if we knew anyone who would want to buy itThen the actual customer showed up and notified us that she is gonna have it towed and was working on getting another vehiclethat was the last we heard from HER until this complaint and accusations from this individualThere is no claim here nor is there any liability upon our company for something that never happenAs stated before we have had a good relationship with the actual owner and have had no problems to this day nor one complaint or issue with the actual customer Please close this case for we have already answered and replied and done everything we can and are suppose to in this matterwe strive for excellence have a star rating with our customer service and we will continue to serve our customers and take care of them as we always haveThank you for the attention to this matter Initial Consumer Rebuttal / [redacted] (3000, 20, 2017/05/02) */ see pdf Final Consumer Response / [redacted] (3000, 28, 2017/05/11) */ see attached pdf Final Business Response / [redacted] (4000, 30, 2017/05/12) */ Revdex.comI have jumped thru all the hoops and gone far and beyond what is required of me to address this matter and have been in full cooperation and I am confused as to why this case keeps getting attention or re opened it has been closed several times now I have addressed it and again as you can see and read by Mr [redacted] statement his words keep changing as the complaint does the sameI hold a strict standard and hold a excellent customer satisfaction rating this is border line harassmentI have done all I can to satisfy Revdex.com as I have with his other avenues of complaints such as attorney general and others all trying to find claims over something so LudacrisI have shown to all the truth in the matter and all the cases have been closed in my favor and won in my favorno evidence of foul play or misconduct or wrong doing on my part or anyone else in this companyMr [redacted] has twisted words and contradicted himself on several occasions he has changed the story and also has stated accusation in his own words on several pagesIf you read the statements they are all over the place and he even admits guilt is various partshe is apparently set to find twisted justice and other avenues of complaintsHe is driving the very car he is complaining about and the accusations have been proven falsePlease assist me in closing this case once and for allMy time is valuable as your is and everyone else in this matterGood luck with your next endeavors and good day
Initial Business Response /* (4000, 10, 2017/03/23) */
This is a unfounded claim from a person that is not a customer nor has he been. the work that was provided to the actual customer/owner of the vehicle has not made complaint nor has brought any of this to our attention. Work done to said...
vehicle was almost a year prior to this original complaint and when it was towed to the shop the damage done had nothing to do with previous work that had been performed. No knowledge of any such relation or assumption was even made from the actual customer And estimate was given to the actual customer in which they said they didn't want to repair it they wanted to seek a newer vehicle with less miles on it. this said vehicle has extensive mileage on it and was in need of other repairs. The customer and owner of the car even asked if we knew anyone who would want to buy it. Then the actual customer showed up and notified us that she is gonna have it towed and was working on getting another vehicle. that was the last we heard from HER until this complaint and false accusations from this individual. There is no claim here nor is there any liability upon our company for something that never happen. As stated before we have had a good relationship with the actual owner and have had no problems to this day nor one complaint or issue with the actual customer.
Please close this case for we have already answered and replied and done everything we can and are suppose to in this matter. we strive for excellence have a 5 star rating with our customer service and we will continue to serve our customers and take care of them as we always have. Thank you for the attention to this matter.
Initial Consumer Rebuttal /* (3000, 20, 2017/05/02) */
see pdf
Final Consumer Response /* (3000, 28, 2017/05/11) */
see attached pdf
Final Business Response /* (4000, 30, 2017/05/12) */
Revdex.com.... I have jumped thru all the hoops and gone far and beyond what is required of me to address this matter and have been in full cooperation and I am confused as to why this case keeps getting attention or re opened it has been closed several times now I have addressed it and again as you can see and read by Mr. [redacted] statement his words keep changing as the complaint does the same. I hold a strict standard and hold a excellent customer satisfaction rating this is border line harassment. I have done all I can to satisfy Revdex.com as I have with his other avenues of complaints such as attorney general and others all trying to find false claims over something so Ludacris. I have shown to all the truth in the matter and all the cases have been closed in my favor and won in my favor. no evidence of foul play or misconduct or wrong doing on my part or anyone else in this company. Mr. [redacted] has twisted words and contradicted himself on several occasions he has changed the story and also has stated false accusation in his own words on several pages. If you read the statements they are all over the place and he even admits guilt is various parts. he is apparently set to find twisted justice and other avenues of complaints. He is driving the very car he is complaining about and the accusations have been proven false. Please assist me in closing this case once and for all. My time is valuable as your is and everyone else in this matter. Good luck with your next endeavors and good day.
Initial Business Response / [redacted] (4000, 10, 2017/03/23) */ This is a unfounded claim from a person that is not a customer nor has he beenthe work that was provided to the actual customer/owner of the vehicle has not made complaint nor has brought any of this to our attentionWork done to said vehicle was almost a year prior to this original complaint and when it was towed to the shop the damage done had nothing to do with previous work that had been performedNo knowledge of any such relation or assumption was even made from the actual customer And estimate was given to the actual customer in which they said they didn't want to repair it they wanted to seek a newer vehicle with less miles on itthis said vehicle has extensive mileage on it and was in need of other repairsThe customer and owner of the car even asked if we knew anyone who would want to buy itThen the actual customer showed up and notified us that she is gonna have it towed and was working on getting another vehiclethat was the last we heard from HER until this complaint and accusations from this individualThere is no claim here nor is there any liability upon our company for something that never happenAs stated before we have had a good relationship with the actual owner and have had no problems to this day nor one complaint or issue with the actual customer Please close this case for we have already answered and replied and done everything we can and are suppose to in this matterwe strive for excellence have a star rating with our customer service and we will continue to serve our customers and take care of them as we always haveThank you for the attention to this matter Initial Consumer Rebuttal / [redacted] (3000, 20, 2017/05/02) */ see pdf Final Consumer Response / [redacted] (3000, 28, 2017/05/11) */ see attached pdf Final Business Response / [redacted] (4000, 30, 2017/05/12) */ Revdex.comI have jumped thru all the hoops and gone far and beyond what is required of me to address this matter and have been in full cooperation and I am confused as to why this case keeps getting attention or re opened it has been closed several times now I have addressed it and again as you can see and read by Mr [redacted] statement his words keep changing as the complaint does the sameI hold a strict standard and hold a excellent customer satisfaction rating this is border line harassmentI have done all I can to satisfy Revdex.com as I have with his other avenues of complaints such as attorney general and others all trying to find claims over something so LudacrisI have shown to all the truth in the matter and all the cases have been closed in my favor and won in my favorno evidence of foul play or misconduct or wrong doing on my part or anyone else in this companyMr [redacted] has twisted words and contradicted himself on several occasions he has changed the story and also has stated accusation in his own words on several pagesIf you read the statements they are all over the place and he even admits guilt is various partshe is apparently set to find twisted justice and other avenues of complaintsHe is driving the very car he is complaining about and the accusations have been proven falsePlease assist me in closing this case once and for allMy time is valuable as your is and everyone else in this matterGood luck with your next endeavors and good day
Initial Business Response /* (4000, 10, 2017/03/23) */
This is a unfounded claim from a person that is not a customer nor has he been. the work that was provided to the actual customer/owner of the vehicle has not made complaint nor has brought any of this to our attention. Work done to said...
vehicle was almost a year prior to this original complaint and when it was towed to the shop the damage done had nothing to do with previous work that had been performed. No knowledge of any such relation or assumption was even made from the actual customer And estimate was given to the actual customer in which they said they didn't want to repair it they wanted to seek a newer vehicle with less miles on it. this said vehicle has extensive mileage on it and was in need of other repairs. The customer and owner of the car even asked if we knew anyone who would want to buy it. Then the actual customer showed up and notified us that she is gonna have it towed and was working on getting another vehicle. that was the last we heard from HER until this complaint and false accusations from this individual. There is no claim here nor is there any liability upon our company for something that never happen. As stated before we have had a good relationship with the actual owner and have had no problems to this day nor one complaint or issue with the actual customer.
Please close this case for we have already answered and replied and done everything we can and are suppose to in this matter. we strive for excellence have a 5 star rating with our customer service and we will continue to serve our customers and take care of them as we always have. Thank you for the attention to this matter.
Initial Consumer Rebuttal /* (3000, 20, 2017/05/02) */
see pdf
Final Consumer Response /* (3000, 28, 2017/05/11) */
see attached pdf
Final Business Response /* (4000, 30, 2017/05/12) */
Revdex.com.... I have jumped thru all the hoops and gone far and beyond what is required of me to address this matter and have been in full cooperation and I am confused as to why this case keeps getting attention or re opened it has been closed several times now I have addressed it and again as you can see and read by Mr. [redacted] statement his words keep changing as the complaint does the same. I hold a strict standard and hold a excellent customer satisfaction rating this is border line harassment. I have done all I can to satisfy Revdex.com as I have with his other avenues of complaints such as attorney general and others all trying to find false claims over something so Ludacris. I have shown to all the truth in the matter and all the cases have been closed in my favor and won in my favor. no evidence of foul play or misconduct or wrong doing on my part or anyone else in this company. Mr. [redacted] has twisted words and contradicted himself on several occasions he has changed the story and also has stated false accusation in his own words on several pages. If you read the statements they are all over the place and he even admits guilt is various parts. he is apparently set to find twisted justice and other avenues of complaints. He is driving the very car he is complaining about and the accusations have been proven false. Please assist me in closing this case once and for all. My time is valuable as your is and everyone else in this matter. Good luck with your next endeavors and good day.