American Awnings & Signs

At this time, I have been contacted directly by American Awnings & Signs Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] The company contacted me that the installer would come on October [redacted] at 6:PM to install the canopy/awningHe asked if he could come at 5:30, and I said I preferred PMHe never showed upThis installation saga has been going on since early summer and has yet to be resolvedWe have just been roped along this entire time and want our deposit back In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***