American Business & Professional Program

Complaint: [redacted] I am rejecting this response because: After he signed the paper accepting the money, because they charged him a lease on a vehicle he was buying, the license bureau told us this was the third time they had sold the truck to different people and they tried to get it legal and the title had been rejected He needed what money he could get to put down on a tow truck he had found, so he could make money to pay on the rest of the cars he is buying from themHe should get credit on his 400% interest on the other vehicles he is buying from them instead of charging his an illegal lease fee since it is a buy contract they made him signIf we would have broke the contract they would have taken all the vehicles back and sued us [redacted] called me and told me I didn't understand what was going on and I needed to back off, I understand that the lady at d.m.vhad no reason to lie to me about how many times they have sold the truck and had the same title rejectionwas not even half of what he had paid on itI also understand I was the first person to read the contracts on his vehicles to him as his reading comprehension is about to grade level Sincerely, [redacted]

Again all of that is falseI have no idea who this lady is nor is she on any contracts [redacted] has been a life long customer and we would never do any to intenionally try to *** him overFor her to say the DMV said the vehicle had been sold times before [redacted] and had been rejected each time is a flat out lieWe have documention showing that when the Rollback was returned to us and when we sold it to [redacted] There is no one in between that time frame that we sold it toIt's unfortunate that someone that has never even stepped foot in this office and has no idea about the situation can contact Revdex.com with a complaintWe spoke to [redacted] about her making these alligations and he said they are not even together and that she just likes to start problemSo I'm not sure what the issue is, but we have settled the issue with [redacted] We have also never threatened to repossessed any of his other vehicles nor even spoke about sueingIn fact he just sent his daughter up to purchase a vehicle from usShe actually purchased the vehicle on 11/13/Again this lady that is contacting the Revdex.com is no relation to [redacted] and we would like this matter to be resolved

Complaint: [redacted] I am rejecting this response because: I told her I not have the pornos no more and she asked were I was staying and I told her at the hotel and she go ok give me the address and I have it to her and I told her I be staying there to I get me a place and I'm paying for the car and they can't tell me were to drive my car and when people have life's to leave and go visit people that sick so long as they got paid it should not matter like everyone tell me and I want my money I paid for my tags and this month that I paid for my truck and I want the money for all the parts I just put on it like a week ago Sincerely, [redacted] ***

Unfortunely when we sold the International rollback to [redacted] we was unaware that there was a current lien on vehicleThe vehicle was repossessed from another customer of ours and when [redacted] bought vehicle we just signed title over to him unaware of any liensAfter *** [redacted] title the Rollback he received a letter in the mail from the DMV stating the title would not be issued due to a current lien [redacted] then contacted us and that is when we became aware of the situationWe contacted the DMV and an attorney and thought this was something that would just be a easy fix since the lien was a UCC filing and not through the DMV [redacted] wanted to continue to keep the Rollback until we could fix the issueWe have been working with an attorney trying to resolve the issueOnce we found out that it wasn't going to just be a quick fix we asked [redacted] to return the vehicleHe didn't want to because he was still using the Rollback for his businessWe had a lady come out to our office from the DMV and explain the issueWe then talked to [redacted] and asked for him to come in and talk to the owner and discuss a refund and the return of the vehicle [redacted] then came in and spoke with the owner and came to an agreement [redacted] agreed to return Rollback and would get a refund of $since he had been using the vehicle [redacted] also signed a notorized paper stating that he agreed on the full refund and that no further action would be takenSo to our understanding this matter was settledAs far as the DMV stating to his significant other that there was other people that tried to title the Rollback and it was rejected is not trueWe are not even sure who this lady isWe have never had any contact with her at allPlease contact us with any further questionsThank you

This vehicle was given a day/mile warranty through us (Cars R Us)Customer has now had vehicle for months and has drove over milesCustomer complained that vehicle was giving her problems but once we told her that the repairs would be her responsibilty since the warranty had expired she threatened to leave the vehicle on the side of the roadWe then located her and she has been in Oklahoma, KC and Arkansas for more than daysOur contract states that we do not allow our customers to reside more than miles from the car lot which is in Strafford, MoThe address she originally gave us the mail came back stating that it was a hotel and no one by that name stayed thereShe then gave us a PO Box but the mail also came back to us stating that the PO Box had been closedWhen she came in for repairs she stated that she was living in KC, Mo which is more than the miles that we allow, but when we did a history check on the GPS it showed that she was coming from OklahomaAt the time she came in she still could not give us an addressShe also is days late on her repairs which is an automatic repossession as wellI have attached the documants where she signed that she would not live more than miles from the car lot in Strafford, Mo and I am also attaching her repair statement that she signed stating that if it was not paid she would be up for repossession as well