American Capital Mortgage Partners, Inc.

I have over 25 years of experience in the legal field in which complainant consulted me. My standard consultation lasts up to a full hour, for which I charge $300. My policy was explained to complainant in scheduling her visit when I also asked her to bring in a full record of the matter she wanted...

to discuss with me. On the morning of her consultation, complainant called again before coming in to confirm our appointment. I am a solo attorney; my assistant was out of the office on the day of the consultation. Complainant did not bring all the documents I needed in order to make a thorough evaluation of the matter and advise her properly and fully. Rather than waste time, I suggested she collect the rest of her papers and continue the consultation with a complete record. She chose not to return but by then my office and I had spent well over an hour in advising her. [redacted] also challenged my charges through "Square" (credit card receiving-company) but Square upheld my full charges. I stand by my charges