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American Career College

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American Career College Reviews (3)

Ms*** * The college's Student Resource Center (SRC) has searched its records and has been unable to locate a transcript request since the June 28, date you indicatedThe SRC also searched faxes, emails and voicemail for your request with no successHowever, on Wednesday, August
9th, the SRC received a phone message from you requesting your transcriptYour call was returned on August 10th at which time you were given instructions on how to expedite your requestYour request was received on August 11th, and the SRC confirmed your transcripts were sent to National University on Monday morning, August 14th. Sorry for any inconvenience you may have experienced, and the College wishes you well in your educational endeavors

Dear Ms. [redacted], We are in receipt of your complaint to the about the calls you have received in regards to your account.  Our records indicate that our associate spoke with your sister and have asked you to call back.  In addition, when our associate reached you...

at work and you have asked to not contact you at that number, all communications to your work number have stopped.  We have addressed your concerns with our associate and all future communications will stop.  We apologize for any concerns it has caused.  If you would like to discuss your account, please contact our Director, Default Management, [redacted] directly at ###-###-#### or at [redacted]   If you have any additional concerns, please do not hesitate to contact me directly.  My information is below. Thank you for bringing this matter to my attention. Best regards, [redacted]Vice President, Compliance and Risk Managementemail: [redacted]@americancareercollege.edutel: ###-###-####

To Whom It May Concern:
This response is in regard to the concern filed by Ms. [redacted] with your agency. Ms. [redacted] stated that she was not able to start her externship because the college failed to timely examine the externship site to make it available for Ms. [redacted] to extern at this...

site. According to our records, the very first time Ms. [redacted] contacted American Career College was on Friday, August 31st letting the school know that she located an externship site that would work for her ([redacted] in Los Angeles). She stated that the site has approved her to complete her externship there. She asked the institution to contact the manager to get the paperwork/site visit scheduled. The next day, the institution contacted the facility; however, did not have any luck reaching the office manager to schedule a site visit. The institution continued to call the site for 2 more days, leaving multiple messages. When the site was finally reached, the office manager at Reliant Immediate Care Medical stated that they were no longer interested in the student. They claimed that she had not interviewed at the site. They also claimed that the student was rude, unprofessional, and disrespectful on the phone and had called their office over 10 times in a period of a couple of days.
As of September 11, the institution found a site for Ms. [redacted] that would allow her to extern in the evenings and weekends.  Ms. [redacted] was scheduled to interview with the site on September 11. 
If you need any additional information about this concern, please contact me directly at [redacted] or at [redacted]. 
Best regards,
[redacted]  **
DIRECT: # [redacted]t

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Address: 151 Innovation Dr, Irvine, California, United States, 92617-3040


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