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American Cargo Express Reviews (2)

Please accept this message in response to your letter we received via post regarding ID# [redacted] – [redacted] *** [redacted] Commodity: Household Goods Cargo Details: pallet kgs CBM Shipment details: Vessel [redacted] HB/L# [redacted] ETD: 6/28/Port of Lading: Liverpool, England Port of Unlading: New York/ Newark Ultimate Destination: [redacted] Terms: CIP – Definition of CIP: In Incoterm CIP Cargo is prepaid to Port for the Ocean Freight and Cargo InsuranceConsignee assumes import Customs Clearance, payment of Customs Duties and taxes, and other costs and risks [redacted] does not have all of the details needed with regards to international shipping, and he should have had this clarified by his shipper in [redacted] at the time of the shipmentAs per the terms he entered into with his forwarder in [redacted] , all of the Ocean Freight and Insurance has been prepaid up to arrival portWhen shipping LCL cargo, there are CFS arrival fees for the consolidated container unload, and various terminal chargesAll of these fees are a requirement to be settled before the cargo can be deliveredI can understand his frustration, not having experience in this complicated area, however, this does not change the arrival requirements Unfortunately, the fees are all at cost, and American Cargo Express, Incdoes not have the ability to negotiate these costs as they are payable to the US Customs Bonded CFS station I would be happy to have our staff explain this again to [redacted] but he is adamant that he feels he prepaid this, which he has notHe just needs to speak with his forwarder to confirm the terms If you have any questions, or would like to discuss this further, please do not hesitate to contact me or one of my staff members Kind regards Rick T [redacted] PresidentAmerican Cargo ExpressInc.North American Headquarters [redacted] *** [redacted] *** [redacted] American Cargo Express is AIR Transportation, SEA Shipping, Domestic Trucking, Warehousing & Distribution , Order Fulfillment, Project Assembly, US Customs Brokerage, Consultation, Complete Third Party Logistics and much moreTo learn more, please visit: [redacted]

Please accept this message in response to your letter we received via post regarding ID# [redacted] – [redacted]...

[redacted]
 
Commodity: Household Goods
Cargo Details:
1 pallet
100 kgs
.936 CBM
 
Shipment details:
Vessel[redacted]
HB/L# [redacted]
ETD: 6/28/2015
Port of Lading: Liverpool, England
Port of Unlading: New York/ Newark
Ultimate Destination: [redacted]
Terms: CIP – Definition of CIP: In Incoterm CIP Cargo is prepaid to Port for the Ocean Freight and Cargo Insurance. Consignee assumes import Customs Clearance, payment of Customs Duties and taxes, and other costs and risks
 
[redacted] does not have all of the details needed with regards to international shipping, and he should have had this clarified by his shipper in [redacted] at the time of the shipment. As per the terms he entered into with his forwarder in [redacted], all of the Ocean Freight and Insurance has been prepaid up to arrival port. When shipping LCL cargo, there are CFS arrival fees for the consolidated container unload, and various terminal charges. All of these fees are a requirement to be settled before the cargo can be delivered. I can understand his frustration, not having experience in this complicated area, however, this does not change the arrival requirements.  
 
Unfortunately, the fees are all at cost, and American Cargo Express, Inc. does not have the ability to negotiate these costs as they are payable to the US Customs Bonded CFS station.
 
I would be happy to have our staff explain this again to [redacted] but he is adamant that he feels he prepaid this, which he has not. He just needs to speak with his forwarder to confirm the terms.
 
If you have any questions, or would like to discuss this further, please do not hesitate to contact me or one of my staff members
 
Kind regards
Rick T[redacted]PresidentAmerican Cargo Express. Inc.North American Headquarters[redacted]American Cargo Express is AIR Transportation, SEA Shipping, Domestic Trucking, Warehousing & Distribution , Order Fulfillment, Project Assembly, US Customs Brokerage, Consultation, Complete Third Party Logistics and much more... To learn more, please visit:  [redacted]

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Address: 2730 E El Presidio St, Long Beach, California, United States, 90810-1117

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