As stated previously, we have attempted to resolve this issue with the customer internally The invoice for the ice scrappers has been credited in full We offered to rush another item for her to give out for the Holidays without charging any rush fees or expedited shipping, but it was declined Our CEO is aware of the situation, and has attempted to reach out to the customer by calling her He left a voicemail for a callback The customer responded to our CEO via email that she did not wish to speak with him
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
As stated previously, we have attempted to resolve this issue with the customer internally The invoice for the ice scrappers has been credited in full We offered to rush another item for her to give out for the Holidays without charging any rush fees or expedited shipping, but it was declined Our CEO is aware of the situation, and has attempted to reach out to the customer by calling her He left a voicemail for a callback The customer responded to our CEO via email that she did not wish to speak with him
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]