This business has been closed but to sum up this ordeal the contract that was said in contractWhen the company was open the business did have the roof Siding and gutters replaced from insurance companyAs a good gesture we were able to do all downspouts that were not paid for by statefarm in the estimate let alone oversized downspouts as an upgradeWe also painted the trim as an extra which was not by statefarm only a verbal agreementAs a favor not of contract I had a guy come redo the ceiling in the bathroom and paint the ceilingAs a result we are not professional in interior design I did this as a favorI had a guy sent over there to finish the job that was a professional and my inside guy I hired came back and said he felt discriminated because of the way he looked and that there ended our favor on the jobI also for my future business that I plan to open will not be on the Revdex.com anymore due to having to deal with many homeowners that want everything handed to them or free and this has been a learning lesson to me and my future projectsBut again this business is closed down and I am not even end in the state illinois anymore
Initial Business Response / [redacted] (1000, 5, 2015/02/01) */ Contact Name and Title: [redacted] (Manager) Contact Phone: XXXXXXXXXX Contact Email: [redacted] @hotmail.com American Contractors Apologizes for any problems you had with our workers that did construction one your homeI did advise that we would credit you for the stuff that got damaged due to the construction of your homeAs a gesture I also went to menards and sent a few hundred dollars on new things for the outside of your house to assure you we were going to refund you for the flowers that got stepped on and the post on the fence which in fact was already in bad shape, but I wanted to do everything to make you happyAs for the trailer home I could not do the work there for her because she wanted to take the money the insurance gave her to do hings to the house that the insurance didn't pay for which that is fraud and our company does not do that, I also didn't take on the job because there was no profit in the money allowed in what she had to do the workyour neighbor has fired our company due to whatever you have told them about our companyYou also referred us to a friend of yours out in Geneva which was a huge success for her and for usfinished everything professionally and the house looks amazing and she had nothing but GREAT reviews on our workAs the MANAGER of American Contractors USA IncI am NOT the owner, the owner is [redacted] , but she takes PRIDE in each and every homeownerI apologize a billion times over the experience you had with our company was not goodWe have fired those workers and adjusted so we would have no further incidents that has happened at your propertyI have also tried meeting you as ADULTS to go over everything to correct everything to come to and agreed total price with what work we completed and at we owed you for the damagesI was ignored for months with a concern about that roof that you had that I wanted to address that if anything needed to be done we would take care of it ASAP so no matters (if any) did occurWhy wait for months if this was a huge concern that I wanted to address asapI understand your frustration but our company wanted to just get everything finshed and come to an agreement and square everything away so you were satisfied and we could close out work.You were correct on one things that you paid us a little over 6,dollars for a large job that cost over 20,totalI would like to arrange a meeting with you and your husband to go over anything to get squared away so we can close out jobWe arenot a very large company but my wifes company is what pays for our house my kids food and to get us what we need in life but to hold back a very large amount from us when I have repeated to get things resolved in a timley matter has been difficult for bills and set us back with our supplier and this is now getting to a point of doing this over anger [redacted] (the owner) had to place a lien on the property because her company would like to arrange something ASAP to resolve this matter and get everything squared awayAgain we apologize over and over about some of the things you had to deal with but we assure you, as a company, made the necessary adjustments to prevent anything in the futureAs a contractor to a Homeowner if you could call me I would like to have a meeting to go over all the stuff get everything squared - [redacted]
I had american contractors do my roof not so long agoThe work they do is excellentI was very satisfied with the work done on my roofThey r fast, reliable and experts on what they do
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11113920, and find that this resolution is satisfactory to me However I would like a specific date when I will have the certified check in hand not just a limp answer of a couple weeks I will not accept a personal check What is my recourse if I do not receive payment by the specified date? Sincerely, James [redacted]
This business has been closed but to sum up this ordeal the contract that was said in contractWhen the company was open the business did have the roof Siding and gutters replaced from insurance companyAs a good gesture we were able to do all downspouts that were not paid for by statefarm in the estimate let alone oversized downspouts as an upgradeWe also painted the trim as an extra which was not by statefarm only a verbal agreementAs a favor not of contract I had a guy come redo the ceiling in the bathroom and paint the ceilingAs a result we are not professional in interior design I did this as a favorI had a guy sent over there to finish the job that was a professional and my inside guy I hired came back and said he felt discriminated because of the way he looked and that there ended our favor on the jobI also for my future business that I plan to open will not be on the Revdex.com anymore due to having to deal with many homeowners that want everything handed to them or free and this has been a learning lesson to me and my future projectsBut again this business is closed down and I am not even end in the state illinois anymore
Initial Business Response / [redacted] (1000, 5, 2015/02/01) */ Contact Name and Title: [redacted] (Manager) Contact Phone: XXXXXXXXXX Contact Email: [redacted] @hotmail.com American Contractors Apologizes for any problems you had with our workers that did construction one your homeI did advise that we would credit you for the stuff that got damaged due to the construction of your homeAs a gesture I also went to menards and sent a few hundred dollars on new things for the outside of your house to assure you we were going to refund you for the flowers that got stepped on and the post on the fence which in fact was already in bad shape, but I wanted to do everything to make you happyAs for the trailer home I could not do the work there for her because she wanted to take the money the insurance gave her to do hings to the house that the insurance didn't pay for which that is fraud and our company does not do that, I also didn't take on the job because there was no profit in the money allowed in what she had to do the workyour neighbor has fired our company due to whatever you have told them about our companyYou also referred us to a friend of yours out in Geneva which was a huge success for her and for usfinished everything professionally and the house looks amazing and she had nothing but GREAT reviews on our workAs the MANAGER of American Contractors USA IncI am NOT the owner, the owner is [redacted] , but she takes PRIDE in each and every homeownerI apologize a billion times over the experience you had with our company was not goodWe have fired those workers and adjusted so we would have no further incidents that has happened at your propertyI have also tried meeting you as ADULTS to go over everything to correct everything to come to and agreed total price with what work we completed and at we owed you for the damagesI was ignored for months with a concern about that roof that you had that I wanted to address that if anything needed to be done we would take care of it ASAP so no matters (if any) did occurWhy wait for months if this was a huge concern that I wanted to address asapI understand your frustration but our company wanted to just get everything finshed and come to an agreement and square everything away so you were satisfied and we could close out work.You were correct on one things that you paid us a little over 6,dollars for a large job that cost over 20,totalI would like to arrange a meeting with you and your husband to go over anything to get squared away so we can close out jobWe arenot a very large company but my wifes company is what pays for our house my kids food and to get us what we need in life but to hold back a very large amount from us when I have repeated to get things resolved in a timley matter has been difficult for bills and set us back with our supplier and this is now getting to a point of doing this over anger [redacted] (the owner) had to place a lien on the property because her company would like to arrange something ASAP to resolve this matter and get everything squared awayAgain we apologize over and over about some of the things you had to deal with but we assure you, as a company, made the necessary adjustments to prevent anything in the futureAs a contractor to a Homeowner if you could call me I would like to have a meeting to go over all the stuff get everything squared - [redacted]
We will send a check out to you in the next couple weeks for the repair
I had american contractors do my roof not so long agoThe work they do is excellentI was very satisfied with the work done on my roofThey r fast, reliable and experts on what they do
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11113920, and find that this resolution is satisfactory to me However I would like a specific date when I will have the certified check in hand not just a limp answer of a couple weeks I will not accept a personal check What is my recourse if I do not receive payment by the specified date? Sincerely, James [redacted]