We would like to extend our sincerest apologies for any inconveniences caused by the payment processing error the weekend of February 20th. We recently have undergone a series of system changes to help better serve our customersUnfortunately the third party processing system did experience a
glitch after an update on their end. We were able to get right on this as soon as business opened on MondayWe are happy to report a resolve has been put in place and any unexpected withdrawals will be refunded on our end within the next hoursFunds should be received in your accounts shortly thereafter. Most banks will note this error on their end and relive you of any fees with this refundIn the event they do not please submit to the servicing center for reimbursement. We will be reaching out to all customers effected throughout the week to make sure all of your needs are metAgain please except our deepest apologies for this time error.”
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I
understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
We would like to extend our sincerest apologies for any inconveniences caused by the payment processing error the weekend of February 20th. We recently have undergone a series of system changes to help better serve our customersUnfortunately the third party processing system did experience a
glitch after an update on their end. We were able to get right on this as soon as business opened on MondayWe are happy to report a resolve has been put in place and any unexpected withdrawals will be refunded on our end within the next hoursFunds should be received in your accounts shortly thereafter. Most banks will note this error on their end and relive you of any fees with this refundIn the event they do not please submit to the servicing center for reimbursement. We will be reaching out to all customers effected throughout the week to make sure all of your needs are metAgain please except our deepest apologies for this time error.”
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I
understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
Customers are welcome to contact the servicing center to discuss payment arrangements. [redacted]