Mr *** and Mr *** leased an office from us on October 1st It took them months to provide the proper information to send in their application to the stateFinally on 2/2/we sent in their application to the stateDuring this time Mr *** had not paid any rent on his office space
at ** ** *** *** *** ** ***.On On April 4rth after MANY unanswered phone calls we evicted Mr*** and Mr***Today, we inquired with the WA DOL as to what happened with MR***'s application for license for C & W Auto, LLCWe received an email from *** *** were she explains that they were sent out a letter on 3/14/in which they had asked MR *** to provide additional information and after not receiving it, on 4/21/WA Department of Licensing withdrew their application and refunded them their application fee.We are currently starting legal action against Mr*** and Mr*** for the lease default and defamation.It is truly unfortunate that people abuse there 1st amendment right to shift blame unto some one that has done NOTHING wrongWhen all along they are at fault for their own action or inaction.I ask that you consider this investigation compleat Sincerely Mauricio K***PresidentAmerican Dealer License, Inc
Complaint: ***I am rejecting this response because: I was not told that it would take this long to receive my license and every month that i'm waiting i'm being charged $for their services and I have to pay $to the surety company for the surety bond which was a requirement. Sincerely,*** ***
Unfortunately American Dealer License does not control how long the state licensing department takes in issuing the dealer licenseAmerican Dealer License rents out office space in order to obtain a dealer licensePer attachment, you can see the contract *** agreed to The contract clearly states American Dealer License does not control how long the process takes and the client is responsible for paying rent every month
The name of the business I'm registered under with them is [redacted] Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
Complaint: [redacted]
I am rejecting this response because:The information they are providing is not true. Before paying for my application I did some research on the American Dealers License and to my knowledge everything seemed ok so yes after 4 months of being in contact and doing my research I made the payment. After making the payment I also paid a bond to the state of WA. I asked at the beginning of the process when was the rent suppose to be paid and stressed this question for there to be no mistakes and I was told we would begin paying once we received out plates and license. After a month of paying and not receiving the plates or licenses I called and spoke to a gentleman who told me the office was moving locations and that I should have it in about another week because of the transfer. Another 2 weeks go by and I call back and speak to the same person who then transferred me to the manager saying he was sorry and our paper work was at the top of the list but they ran into problems and I still said ok and gave it another week. The last time I called I spoke with the manager and I will not lie I used some words I shouldn't have out of frustration and being lied to and in return the manager gave me the same words back telling me he lost my paper work oh well I'm not getting my money back etc. I never received a phone call after that and yes they did send the money back for the application after I made another phone cal telling them I had a lawyer and was going to sue. And speaking of not responding they never responded until obviously now and this was over a year ago I gave all the paper work and bank statements proving I paid on time for everything
Sincerely,
[redacted]
Mr. [redacted] has his dealer license application confused with his reseller permit application. His reseller permit application which allows him to buy vehicles tax exempt doest not affect his dealer license application. Please see attached.
American Dealer License reapplied for his reseller...
permit while his dealer license application is still being reviewed by the state. Mr. [redacted] has been made aware of his confusion and now fully understands the content of the letter.
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]
Complaint: [redacted]
I am rejecting this response because:
It would be nice to receive the service I paid for last year but unfortunately American Dealer License has no control over this situation. I understand. If that is the case then they should have no problem refunding the monies paid to them in full. I did have the chance to speak to Mr. K[redacted] on the phone the other day and he explained to me that licenses MAY be processed at the end of the month. No guarantees. At this point I wish to end my relationship with American Dealer License and receive a full refund for their failure to provide service in the time period as advertised (4-6 weeks) and the money they have you spend on insurance and bonding. I believe any respectful company will find this request reasonable for failure to provide what they advertised.
Sincerely,
[redacted]
Mr *** and Mr *** leased an office from us on October 1st It took them months to provide the proper information to send in their application to the stateFinally on 2/2/we sent in their application to the stateDuring this time Mr *** had not paid any rent on his office space
at ** ** *** *** *** ** ***.On On April 4rth after MANY unanswered phone calls we evicted Mr*** and Mr***Today, we inquired with the WA DOL as to what happened with MR***'s application for license for C & W Auto, LLCWe received an email from *** *** were she explains that they were sent out a letter on 3/14/in which they had asked MR *** to provide additional information and after not receiving it, on 4/21/WA Department of Licensing withdrew their application and refunded them their application fee.We are currently starting legal action against Mr*** and Mr*** for the lease default and defamation.It is truly unfortunate that people abuse there 1st amendment right to shift blame unto some one that has done NOTHING wrongWhen all along they are at fault for their own action or inaction.I ask that you consider this investigation compleat Sincerely Mauricio K***PresidentAmerican Dealer License, Inc
Complaint: ***I am rejecting this response because: I was not told that it would take this long to receive my license and every month that i'm waiting i'm being charged $for their services and I have to pay $to the surety company for the surety bond which was a requirement. Sincerely,*** ***
Unfortunately American Dealer License does not control how long the state licensing department takes in issuing the dealer licenseAmerican Dealer License rents out office space in order to obtain a dealer licensePer attachment, you can see the contract *** agreed to The contract clearly states American Dealer License does not control how long the process takes and the client is responsible for paying rent every month
We cannot locate which business this is. Do you have the name of the business? We are not sure if this client is ours. Thank you
The name of the business I'm registered under with them is [redacted] Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]
I have spoken to this customer and we are waiting for Montana to start processing applications again this MArch1,2017
Complaint: [redacted]
I am rejecting this response because:The information they are providing is not true. Before paying for my application I did some research on the American Dealers License and to my knowledge everything seemed ok so yes after 4 months of being in contact and doing my research I made the payment. After making the payment I also paid a bond to the state of WA. I asked at the beginning of the process when was the rent suppose to be paid and stressed this question for there to be no mistakes and I was told we would begin paying once we received out plates and license. After a month of paying and not receiving the plates or licenses I called and spoke to a gentleman who told me the office was moving locations and that I should have it in about another week because of the transfer. Another 2 weeks go by and I call back and speak to the same person who then transferred me to the manager saying he was sorry and our paper work was at the top of the list but they ran into problems and I still said ok and gave it another week. The last time I called I spoke with the manager and I will not lie I used some words I shouldn't have out of frustration and being lied to and in return the manager gave me the same words back telling me he lost my paper work oh well I'm not getting my money back etc. I never received a phone call after that and yes they did send the money back for the application after I made another phone cal telling them I had a lawyer and was going to sue. And speaking of not responding they never responded until obviously now and this was over a year ago I gave all the paper work and bank statements proving I paid on time for everything
Sincerely,
[redacted]
Mr. [redacted] has his dealer license application confused with his reseller permit application. His reseller permit application which allows him to buy vehicles tax exempt doest not affect his dealer license application. Please see attached.
American Dealer License reapplied for his reseller...
permit while his dealer license application is still being reviewed by the state. Mr. [redacted] has been made aware of his confusion and now fully understands the content of the letter.
[redacted]SUPPORTING DOCUMENTS REDACTED BY Revdex.com[redacted]
Complaint: [redacted]
I am rejecting this response because:
It would be nice to receive the service I paid for last year but unfortunately American Dealer License has no control over this situation. I understand. If that is the case then they should have no problem refunding the monies paid to them in full. I did have the chance to speak to Mr. K[redacted] on the phone the other day and he explained to me that licenses MAY be processed at the end of the month. No guarantees. At this point I wish to end my relationship with American Dealer License and receive a full refund for their failure to provide service in the time period as advertised (4-6 weeks) and the money they have you spend on insurance and bonding. I believe any respectful company will find this request reasonable for failure to provide what they advertised.
Sincerely,
[redacted]