American Dream Home Solutions

Kevin C [redacted] says don't worry how the job looks no one is going to see it but youKevin took my money and ran and hidI wouldn't let Kevin work on my dog's house

Kevin C[redacted] says don't worry how the job looks no one is going to see it but you. Kevin took my money and ran and hid. I wouldn't let Kevin work on my dog's house.

Kevin C[redacted] says don't worry how the job looks no one is going to see it but you. Kevin took my money and ran and hid. I wouldn't let Kevin work on my dog's house.

Review: WE CONTRACTED WITH AMERICAN DREAM HOME SOLUTIONS TO REPLACE OUR ROOF, SIDING, AND 9 WINDOWS. WHILE PERFORMING THESE SERVICES, THE CONTRACTOR BROKE ONE OF MY DOUBLE PANE INSULATED WINDOWS THAT WAS NOT PART OF THE SERVICES ORDERED. THE CONTRACTOR TOOK THE WINDOW AND HAD THE PANE REPLACED WITH SINGLE PANE GLASS, AND ANNOUNCED IT WAS FIXED. THE DECEPTION WAS NOTICED ON THE FIRST COLD DAY WHEN THAT WAS THE ONLY WINDOW IN THE HOUSE THAT STEAMED UP. I NOTIFIED THE CONTRACTOR I NEEDED THIS REPAIRED PROPERLY. AN APPOINTMENT WAS MADE, I STAYED HOME, NO ONE SHOWED UP. THIS WAS REPEATED 3 TIMES. I PROTESTED TO MANAGEMENT AND WAS REWARDED WITH A RETURN PHONE CALL THAT WAS VERY ABUSIVE. THE NEXT DAY I RECEIVED ANOTHER CALL AND AN APPOINTMENT WAS MADE, NO ONE SHOWED UP. THERE IS NOW VISIBLE ROT AT THE BOTTOM OF MY WINDOW FROM CONDENSATION AND MUCH COLD AIR IS ENTERING MY HOME. I AM AFRAID TO CALL THE CONTRACTOR A 5TH TIME FOR FEAR OF MORE ABUSIVE RETURN CALLS. I WILL HAVE THE REPAIR DONE PROPERLY BY SOMEONE ELSE, BUT I WANT TO BE REIMBURSED FOR THE COST OF THE REPLACEMENT GLASS.Desired Settlement: I CANNOT TRUST THIS BUSINESS. I NO LONGER WANT THEM IN MY HOUSE. I WANT TO HANDLE THE REPAIR MYSELF AND HAVE THEM PAY THE COST OF THE REPLACEMENT GLASS AND THE INSTALLATION INTO THE FRAME. I WILL HANDLE REMOVAL AND INSTALLATION OF THE FRAME FROM THE CASEMENT.