American Eagle Auto Sale

This is in response to a complaint filed and submitted by a...

[redacted] on 2/25/2014, [redacted] allocated Service Issue s/disputed amount of $850.00 with American Eagle Auto Sales. No moneys were ever paid by Ms. [redacted] owner of American
Eagle Auto Sales paid for the repairs on the 2005 Jeep Grand Cherokee Limited in the amount totaling $685.00. In no way American Eagle Auto Sales asked for any monies for repairs from [redacted]
As for complaint on car maintenance pads, rotors and drums are not covered at all in any new/used car dealer warranty, which you will see on the enclosed paperwork of [redacted] warranty information.
Prior to picking up the 2005 Jeep Grand Cherokee Limited, the only money received from Ms. [redacted] was $2000.00 on 2/19/2014 for the down payment on said vehicle. Customer drove vehicle with dealer plate number [redacted] and had asked on 2/19/2014 to replace 2 rear tires which was agreed and paid by owner before pickup. That was the only request customer had made before transaction had taken place. No other complaints were made in regards to said vehicle. She had also been made aware that the vehicle was sold ’As ls' and was also signed by [redacted] showing her acknowledgement.
Attached you will find a copy of [redacted]s warranty, another warranty company showing that brakes are not covered under maintenance, 2 paid repair receipts showing payment by American Eagle Auto Sales, a copy of her $2000.00 deposit, temporary registration and copy of original letter.
Sincerely yours