The matter regarding remuneration pertaining to the layouts removal (time on task & transport) storage until date of sale are owedThe sale of the layout has been completed and will be remitted in the quarterly statementHowever, the client cannot dispute the layout being removed, transported from her home and stored in our facilityShe refuses to pay for said removal as agreed, in addition to fuel, time on task for the removal and/or storage while the system was on property during the sale General counsel can advise of receipt in delivery of correspondencesAdditionally, all further correspondences will be conducted via corporate counsel regarding a resolution
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowA.E.Rcontinues to make the claim that I agreed to pay for the transportation and the storage of the items they agreed to take in consignmentNowhere in the consignment agreement, addendum, or their fee schedule did they ask for any payment or specify any fees regarding the transportation or the storage of any itemsIn fact, their contract clearly states that they are responsible for storage.: "Storage of inventoried Consignment Stock will be in a secured climate controlled area and sealed in designated totes with Consignor IdentificationConsignee will prohibit co-mingling of products by not moving consignment stock, except in connection with final saleConsignee will retain possession of the Consignment Stock until the goods are sold and/or delivered to the final purchaser or returned to Consignor or unless otherwise written or agreed upon by both parties." Additionally, they have acknowledged receiving payment for my husband's layout in the amount of $2000, and are responsible for the delivery of that layout to the buyer: "Consignee is responsible for associated costs in packing/insuring/shipping of Consignor products once the sale is finalConsignee is responsible for acquiring all US Customs Declarations and Dispatch Notes regarding International sales." Additionally, the contract also states that I should be able to reclaim my items at any time: "Consignee may return or Consignor may request return of any and/or all property at any timeConsignee will make arrangements for return of Consignors property within twenty-four to thirty -six (24-36) hours from initial contact at Consignors." While I have been informed of their intent to refer this matter to their counsel, I have not been provided any contact information about said counsel, nor have I received any communication from themFurthermore, A.E.Ris currently in possession of several thousand dollars worth of my property, which they have refused to release to me as per our agreement As such, I have had to hire an attorney to protect my interests and to demand the return of my property and the payment of monies that I am owed I have copied the Revdex.com on my communication with my AttorneyAdditionally, I will forward any recent communications with her regarding the signed contracts and fee schedule as proof of my claims Regards, [redacted] , ***
The client advised of a balance owed for the removal, transport and sale of a Custom Model RailroadClient advised company was "not entitle to any
further remuneration" post saleClient originally agreed to pay for removal, transport and sales commission associated
with saleClient is
now recanting her original position of reimbursing company for said sale(s)
The matter has been referred to counsel for reviewClient was mailed a letter and advised of arrangements to be made to pick up remaining
inventory via counsel when balance is paidA balance summary will be sent to the client via Certified Mail regarding final quarterly
sales
Good morning,
sans-serif;">Thank you for reaching out to us regarding this matterWe actually looked into the billing and discovered that this client in indeed due for a refundHowever, and as discussed with the client, additional revisions to service requests are being applied to his debt for servicesMuch like any custom design services, a client is charged for revisions for servicesInitially, the client demanded a $refund; despite existing billable services owedOur initial review of the matter and communications indicated the refundHowever, we have found additional communications and revisions applicable.We find that your services are likely abused by those attempting to exploit "fair practices." I understand that while it's in the best process for a productive resolution, it's also prudent that the immediate parties understand services renderedI personally do not condone the "Out of State" claim in this processHowever, we will take every effort to resolve the matter by COB this weekAssociated addendums will be filed with your office for closure of Complaint ID.Sincerely,Andrew W***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I will not accept MrW*** response since during the time we did business he never mentioned or gave me summary of charges being billed
When, I came to conclusion that MrW***, the AER Group design services were in effective, I decided to move in another directionI ended up designing the track plan which was sent to MrW*** to bid for constructionAlso, in W***'s response he never mentions what my refund is going to beI have email correspondence indicating $from W*** as a number he came up withI also would like to state I never received any invoices for his design workHe told me only charged per design, I only accepted one of his designsThe second design was terrible which caused us to takeover the design and submit for bid to build the layoutAs mentioned above, I do feel W*** is due money for his services any less than what he offers originally $will be unacceptable to me
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
A.E.R. continues to insist that I agreed to pay for the transportation and storage of my husband's layout. This is untrue. Additionally, I did not agree to pay for the removal of the layout from my home. The items that were agreed to are outlined in the consignment agreement, addendum, and fee schedule that I had provided to the Revdex.com previously. This claim was made only after I had demanded the return of my items after numerous attempts to be paid for the items sold. It was only after an attempt to sever the relationship that these allegations occurred.
Regards,
[redacted]
The matter regarding remuneration pertaining to the layouts removal (time on task & transport) storage until date of sale are owed. The sale of the layout has been completed and will be
remitted in the quarterly statement. However, the client cannot dispute the layout being removed, transported from her home and stored in our facility. She refuses to pay
for said removal as agreed, in addition to fuel, time on task for the removal and/or storage while the system was on property during the sale.
General counsel can advise of receipt in delivery of correspondences. Additionally, all further correspondences will be conducted via corporate counsel regarding a resolution.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
A.E.R. continues to make the false claim that I agreed to pay for the transportation and the storage of the items they agreed to take in consignment. Nowhere in the consignment agreement, addendum, or their fee schedule did they ask for any payment or specify any fees regarding the transportation or the storage of any items. In fact, their contract clearly states that they are responsible for storage.:
"Storage of inventoried Consignment Stock will be in a secured climate controlled area and sealed in designated totes with Consignor Identification. Consignee will prohibit co-mingling of products by not moving consignment stock, except in connection with final sale. Consignee will retain possession of the Consignment Stock until the goods are sold and/or delivered to the final purchaser or returned to Consignor or unless otherwise written or agreed upon by both parties."
Additionally, they have acknowledged receiving payment for my husband's layout in the amount of $2000, and are responsible for the delivery of that layout to the buyer:
"Consignee is responsible for associated costs in packing/insuring/shipping of Consignor products once the sale is final. Consignee is responsible for acquiring all US Customs Declarations and Dispatch Notes regarding International sales."
Additionally, the contract also states that I should be able to reclaim my items at any time:
"Consignee may return or Consignor may request return of any and/or all property at any time. Consignee will make arrangements for return of Consignors property within twenty-four to thirty -six (24-36) hours from initial contact at Consignors."
While I have been informed of their intent to refer this matter to their counsel, I have not been provided any contact information about said counsel, nor have I received any communication from them. Furthermore, A.E.R. is currently in possession of several thousand dollars worth of my property, which they have refused to release to me as per our agreement. As such, I have had to hire an attorney to protect my interests and to demand the return of my property and the payment of monies that I am owed.
I have copied the Revdex.com on my communication with my Attorney. Additionally, I will forward any recent communications with her regarding the signed contracts and fee schedule as proof of my claims
Regards,
[redacted] , [redacted]
The matter regarding remuneration pertaining to the layouts removal (time on task & transport) storage until date of sale are owedThe sale of the layout has been completed and will be remitted in the quarterly statementHowever, the client cannot dispute the layout being removed, transported from her home and stored in our facilityShe refuses to pay for said removal as agreed, in addition to fuel, time on task for the removal and/or storage while the system was on property during the sale General counsel can advise of receipt in delivery of correspondencesAdditionally, all further correspondences will be conducted via corporate counsel regarding a resolution
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowA.E.Rcontinues to make the claim that I agreed to pay for the transportation and the storage of the items they agreed to take in consignmentNowhere in the consignment agreement, addendum, or their fee schedule did they ask for any payment or specify any fees regarding the transportation or the storage of any itemsIn fact, their contract clearly states that they are responsible for storage.: "Storage of inventoried Consignment Stock will be in a secured climate controlled area and sealed in designated totes with Consignor IdentificationConsignee will prohibit co-mingling of products by not moving consignment stock, except in connection with final saleConsignee will retain possession of the Consignment Stock until the goods are sold and/or delivered to the final purchaser or returned to Consignor or unless otherwise written or agreed upon by both parties." Additionally, they have acknowledged receiving payment for my husband's layout in the amount of $2000, and are responsible for the delivery of that layout to the buyer: "Consignee is responsible for associated costs in packing/insuring/shipping of Consignor products once the sale is finalConsignee is responsible for acquiring all US Customs Declarations and Dispatch Notes regarding International sales." Additionally, the contract also states that I should be able to reclaim my items at any time: "Consignee may return or Consignor may request return of any and/or all property at any timeConsignee will make arrangements for return of Consignors property within twenty-four to thirty -six (24-36) hours from initial contact at Consignors." While I have been informed of their intent to refer this matter to their counsel, I have not been provided any contact information about said counsel, nor have I received any communication from themFurthermore, A.E.Ris currently in possession of several thousand dollars worth of my property, which they have refused to release to me as per our agreement As such, I have had to hire an attorney to protect my interests and to demand the return of my property and the payment of monies that I am owed I have copied the Revdex.com on my communication with my AttorneyAdditionally, I will forward any recent communications with her regarding the signed contracts and fee schedule as proof of my claims Regards, [redacted] , ***
The client advised of a balance owed for the removal, transport and sale of a Custom Model RailroadClient advised company was "not entitle to any
further remuneration" post saleClient originally agreed to pay for removal, transport and sales commission associated
with saleClient is
now recanting her original position of reimbursing company for said sale(s)
The matter has been referred to counsel for reviewClient was mailed a letter and advised of arrangements to be made to pick up remaining
inventory via counsel when balance is paidA balance summary will be sent to the client via Certified Mail regarding final quarterly
sales
Good morning,
sans-serif;">Thank you for reaching out to us regarding this matterWe actually looked into the billing and discovered that this client in indeed due for a refundHowever, and as discussed with the client, additional revisions to service requests are being applied to his debt for servicesMuch like any custom design services, a client is charged for revisions for servicesInitially, the client demanded a $refund; despite existing billable services owedOur initial review of the matter and communications indicated the refundHowever, we have found additional communications and revisions applicable.We find that your services are likely abused by those attempting to exploit "fair practices." I understand that while it's in the best process for a productive resolution, it's also prudent that the immediate parties understand services renderedI personally do not condone the "Out of State" claim in this processHowever, we will take every effort to resolve the matter by COB this weekAssociated addendums will be filed with your office for closure of Complaint ID.Sincerely,Andrew W***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
I will not accept MrW*** response since during the time we did business he never mentioned or gave me summary of charges being billed
When, I came to conclusion that MrW***, the AER Group design services were in effective, I decided to move in another directionI ended up designing the track plan which was sent to MrW*** to bid for constructionAlso, in W***'s response he never mentions what my refund is going to beI have email correspondence indicating $from W*** as a number he came up withI also would like to state I never received any invoices for his design workHe told me only charged per design, I only accepted one of his designsThe second design was terrible which caused us to takeover the design and submit for bid to build the layoutAs mentioned above, I do feel W*** is due money for his services any less than what he offers originally $will be unacceptable to me
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
A.E.R. continues to insist that I agreed to pay for the transportation and storage of my husband's layout. This is untrue. Additionally, I did not agree to pay for the removal of the layout from my home. The items that were agreed to are outlined in the consignment agreement, addendum, and fee schedule that I had provided to the Revdex.com previously. This claim was made only after I had demanded the return of my items after numerous attempts to be paid for the items sold. It was only after an attempt to sever the relationship that these allegations occurred.
Regards,
[redacted]
The matter regarding remuneration pertaining to the layouts removal (time on task & transport) storage until date of sale are owed. The sale of the layout has been completed and will be
remitted in the quarterly statement. However, the client cannot dispute the layout being removed, transported from her home and stored in our facility. She refuses to pay
for said removal as agreed, in addition to fuel, time on task for the removal and/or storage while the system was on property during the sale.
General counsel can advise of receipt in delivery of correspondences. Additionally, all further correspondences will be conducted via corporate counsel regarding a resolution.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
A.E.R. continues to make the false claim that I agreed to pay for the transportation and the storage of the items they agreed to take in consignment. Nowhere in the consignment agreement, addendum, or their fee schedule did they ask for any payment or specify any fees regarding the transportation or the storage of any items. In fact, their contract clearly states that they are responsible for storage.:
"Storage of inventoried Consignment Stock will be in a secured climate controlled area and sealed in designated totes with Consignor Identification. Consignee will prohibit co-mingling of products by not moving consignment stock, except in connection with final sale. Consignee will retain possession of the Consignment Stock until the goods are sold and/or delivered to the final purchaser or returned to Consignor or unless otherwise written or agreed upon by both parties."
Additionally, they have acknowledged receiving payment for my husband's layout in the amount of $2000, and are responsible for the delivery of that layout to the buyer:
"Consignee is responsible for associated costs in packing/insuring/shipping of Consignor products once the sale is final. Consignee is responsible for acquiring all US Customs Declarations and Dispatch Notes regarding International sales."
Additionally, the contract also states that I should be able to reclaim my items at any time:
"Consignee may return or Consignor may request return of any and/or all property at any time. Consignee will make arrangements for return of Consignors property within twenty-four to thirty -six (24-36) hours from initial contact at Consignors."
While I have been informed of their intent to refer this matter to their counsel, I have not been provided any contact information about said counsel, nor have I received any communication from them. Furthermore, A.E.R. is currently in possession of several thousand dollars worth of my property, which they have refused to release to me as per our agreement. As such, I have had to hire an attorney to protect my interests and to demand the return of my property and the payment of monies that I am owed.
I have copied the Revdex.com on my communication with my Attorney. Additionally, I will forward any recent communications with her regarding the signed contracts and fee schedule as proof of my claims
Regards,
[redacted] , [redacted]