American Electric Company

This response is to confirm that on 8/ [redacted] Hotel Belleclaire processed the refund for the amount of $ [redacted] can contact her bank to verify the policy about how long it takes for the refund to be processedIf [redacted] would like to receive a receipt that reflects the refund processed on 8/ [redacted] by the hotel, she can contact Jelena D [redacted] at [redacted] or call [redacted]

The guest of the hotel requested the towels to be placed in the roomOur housekeeping department placed towels and removed the garbage from the roomThe guest placed a jacket in the garbage which we weren't aware aboutAs a courtesy, we will provide the refund for the jacket to the credit card which was used for the payment of the hotel stay

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I see the reimbursement in my account. The matter is resolved to my satisfactionThank you
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
The business did not send ythe reimbursement yet. Can you follow up please? 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

The guest of the hotel requested the towels to be placed in the room. Our housekeeping department placed towels and removed the garbage from the room. The guest placed a jacket in the garbage which we weren't aware about. As a courtesy, we will provide the refund for the jacket to the credit card...

which was used for the payment of the hotel stay.

This response is to confirm that on 8/** Hotel Belleclaire processed the refund for the amount of $50. [redacted] can contact her bank to verify the policy about how long it takes for the refund to be processed. If [redacted] would like to receive a receipt that reflects the refund processed on 8/** by the hotel, she can contact Jelena D[redacted] at [redacted] or call [redacted].