We are terribly sorry that the insurance carrier raised your premium, unfortunately the home owner never communicated with our office and there is no way that the insurance carrier would pay us with out the owner knowing due to the fact that the owner has to sign a proof of loss which states what will be paid out to which vendor for the services preformed down to the exact pennyThe residential claim is no different from a car accident claim some one crashes in to you and you file a claim then your carrier goes after the one who was liable and thats what happened here the carrier is not gonna make you aware that they were paid its just an excuse for them to raise your premium, Once again if any of our clients have questions our phones are answered hrs a day days a week by a live person so that theres no reason for confusion and for immediate service thank you
We are terribly sorry that the insurance carrier raised your premium, unfortunately the home owner never communicated with our office and there is no way that the insurance carrier would pay us with out the owner knowing due to the fact that the owner has to sign a proof of loss which states what will be paid out to which vendor for the services preformed down to the exact pennyThe residential claim is no different from a car accident claim some one crashes in to you and you file a claim then your carrier goes after the one who was liable and thats what happened here the carrier is not gonna make you aware that they were paid its just an excuse for them to raise your premium, Once again if any of our clients have questions our phones are answered hrs a day days a week by a live person so that theres no reason for confusion and for immediate service thank you