Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]While I have been contacted by this business with the promise that my refund will be sent to me within business days I have not as yet received the refundOnly after the refund is received will my complaint be resolved [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
At this time, I have been contacted directly by American European Travel, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: The company has not responded my last inquiry to them asking for an update was May *, after receiving the below email on the *** They just keep sending the same email with no dates or any further information I am worried that there will never be a refund WHEN IS MY REFUND GOING TO BE PROCESSED? I NEED A DATE [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I filed a complaint against AET (ID# [redacted] ) and on May ***, I received a response from the company in which they agreed to my claim and pledged to reimburse my expensesI took it in good faith and assumed the case was resolved However, no reimbursement has been made yetIt's been over four months now and I can't seem to get a straight answer from the company or even a single contact person to handle the case My question to the Revdex.com is the following: Is there anything else I can do to have this dispute resolved? I appreciate your help In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
At this time, I have been contacted directly by American European Travel, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: since April 2014, they have sent virtually the same response eleven times in answer to my repeated inquiries, the latest, posted below, was dated 11/*/:Dear [redacted] ,Thank you again for your email and please be assured we regret thisunpleasant situation very much.We would like to settle this issue as soon as possible.Your expenses related to the cancelled trip will be reimbursed by ouraccounting department.Some individual cases are still being processedUnfortunately, we cannot yet give you any more exact details of the timingof the refund transfer.Please direct all your inquiries regarding refund status directly to us viaemail: [redacted] .Make sure to specify the booking number in any communication with AmericanEuropean Travel.We regret this situation very much and sincerely apologize for theinconvenience.Don’t hesitate to contact us for any of your questions regarding your refundstatus With kind regardsYour AET TeamCustomer Service [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by American European Travel, Incregarding complaint ID [redacted] .Sincerely, [redacted] The [redacted] of the American European Travel [redacted] *** has not replied to any of my e-mail [redacted] has not responded eitherLast week, the small claim court has granted the decision in my favorThe company has been advertising in The New York Times, believing by association they are legitimate but it seems to mislead the consumer public[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]While I have been contacted by this business with the promise that my refund will be sent to me within business days I have not as yet received the refundOnly after the refund is received will my complaint be resolved [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
At this time, I have been contacted directly by American European Travel, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: The company has not responded my last inquiry to them asking for an update was May *, after receiving the below email on the *** They just keep sending the same email with no dates or any further information I am worried that there will never be a refund WHEN IS MY REFUND GOING TO BE PROCESSED? I NEED A DATE [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I filed a complaint against AET (ID# [redacted] ) and on May ***, I received a response from the company in which they agreed to my claim and pledged to reimburse my expensesI took it in good faith and assumed the case was resolved However, no reimbursement has been made yetIt's been over four months now and I can't seem to get a straight answer from the company or even a single contact person to handle the case My question to the Revdex.com is the following: Is there anything else I can do to have this dispute resolved? I appreciate your help In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: At this time, I have not been contacted by American European Travel, Incregarding complaint ID [redacted] Sincerely, [redacted]
At this time, I have been contacted directly by American European Travel, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: since April 2014, they have sent virtually the same response eleven times in answer to my repeated inquiries, the latest, posted below, was dated 11/*/:Dear [redacted] ,Thank you again for your email and please be assured we regret thisunpleasant situation very much.We would like to settle this issue as soon as possible.Your expenses related to the cancelled trip will be reimbursed by ouraccounting department.Some individual cases are still being processedUnfortunately, we cannot yet give you any more exact details of the timingof the refund transfer.Please direct all your inquiries regarding refund status directly to us viaemail: [redacted] .Make sure to specify the booking number in any communication with AmericanEuropean Travel.We regret this situation very much and sincerely apologize for theinconvenience.Don’t hesitate to contact us for any of your questions regarding your refundstatus With kind regardsYour AET TeamCustomer Service [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by American European Travel, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***
Revdex.com:At this time, I have not been contacted by American European Travel, Incregarding complaint ID [redacted] .Sincerely, [redacted] ***
Revdex.com:At this time, I have not been contacted by American European Travel, Incregarding complaint ID [redacted] .Sincerely, [redacted] The [redacted] of the American European Travel [redacted] *** has not replied to any of my e-mail [redacted] has not responded eitherLast week, the small claim court has granted the decision in my favorThe company has been advertising in The New York Times, believing by association they are legitimate but it seems to mislead the consumer public[redacted]
Revdex.com:At this time, I have not been contacted by American European Travel, Incregarding complaint ID [redacted] .Sincerely, [redacted]
Revdex.com:At this time, I have not been contacted by American European Travel, Incregarding complaint ID [redacted] .Sincerely, [redacted]