American Exterior & Window

the sub that we used apparently sold mr [redacted] additional work on the side and never completed it.Mr [redacted] never called our office,the first time we heard about this was when the complaint was emailed.The sub is suppose to finish what he and Mr [redacted] agreed to on Friday.He will tell you that my company had nothing to do with this additional work.If the sub does not fulfill his obligation we agreed to return the he paid him even though it was not on my contract

We sent someone to take care of the customers off the wall complaingave him for a storm door because we could not put one in due to the nature of the construction[redacted] DOOR COSTS MAX, he signed a release agreeing to this.the additional work he is requesting is a deal he made with the sub that we had nothing to do with,someone is going there tomorrow to try to address his issue, enough is enough!

In reference to original complaint # [redacted] the owner came to us and wrote a check for for our troubles because the sub conractir could not install the storm doorbecause the blue print were wrong in the project [redacted] came out and look at the structreHe agreed to pay us for the storm door and our and our trouble which is foe the sum the sum a dollarsThe trimwork is stiil bo not done on the x and insulation which he stated he would take of that, and he wrote a new contract the contact num ber is [redacted] ___________ We will contact when this issue is resolvedHave the problem resolved

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] In reference to complaint ID [redacted] ,The owner came to customer house and saw lloked at bhe work .The trimwork was not done and storm door not done ,due to sub contractor [redacted] He gave us a dollarsHe wrote a new contract to complete the unfinished work such as insulation of the poles and trimwork.the new contract number is Mass Reg [redacted] RI Id *** .The work is still not complete.He said he will come back to fix it but no resultsThe is financed through [redacted] bank has nothing to do with the [redacted] .That is a differtef issueIt is abetween mme [redacted] nad me not American Exterior Regards, [redacted]